Merchandiser Human Resources

Katie Aldridge

*** ***** **** ******, *******, MO 64429 ■ H: 816-***-**** ■ *********@*****.*** Friendly and enthusiastic Merchandiser with 7 years of specialization in retail management and merchandising. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Planograming Social Perceptiveness

Time Management Computers and Electronics

Customer and Personal Service Installation

Sales and Marketing Service Orientation

Speaking Active Listening

Critical Thinking Troubleshooting

Reading Comprehension Complex Problem Solving

Tech savy Judgment and Decision Making

Active Learning

Merchandiser, 10/2017 to 12/2018

CROSSMARK – Plano, TX

Take photographs of displays or signage.

Plan commercial displays to entice and appeal to customers. Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor. Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications. Store, pack, and maintain records of props and display items. Collaborate with others to obtain products or other display items. Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.

Use computers for various applications, such as database management or word processing. Create, maintain, and enter information into databases. Maintain scheduling and event calendars.

Complete forms in accordance with company procedures. Schedule and confirm appointments for clients, customers, or supervisors. Manage projects or contribute to commiĴee or team work. Professional Summary

Skills

Experience

Take dictation in shorthand or by machine and transcribe information. General merchandise supervisor, 10/2009 to 04/2015 Shopko – Gallatin, MO

Interview and hire staff, and oversee staff training. Prepare and process requisitions and purchase orders for supplies and equipment. Maintain records of goods ordered and received.

Arrange for disposal of surplus materials.

Prepare reports regarding market conditions and merchandise costs. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level. Assign employees to specific duties.

Keep records of purchases, sales, and requisitions. Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Review inventory and sales records to prepare reports for management and budget departments.

Establish and implement policies, goals, objectives, and procedures for their department. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. Deliver or route materials to departments using handtruck, conveyor, or sorting bins. Requisition and store shipping materials and supplies to maintain inventory of stock. Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Identify and report merchandise or stock shortages. Investigate known or suspected internal theft, external theft, or vendor fraud. Recommend methods to reduce potential financial fraud losses. Recommend new or improved processes or equipment to reduce risk exposure. Apprehend shoplifters in accordance with guidelines. Conduct store audits to identify problem areas or procedural deficiencies. Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.

Identify and report safety concerns to maintain a safe shopping and working environment. Implement or monitor processes to reduce property or financial losses. Inspect buildings, equipment, or access points to determine security risks. Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.

Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.

Train establishment personnel in loss prevention activities. Shift supervisor, 12/2004 to 09/2008

Kearney truck plaza – Kearney, MO

Instruct employees or provide on-the-job training. Collect payments from customers.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmiĴal to kitchen staff.

Prepare checks that itemize and total meal costs and sales taxes. Present menus to patrons and answer questions about menu items, making recommendations upon request.

Clean tables or counters after patrons have finished dining. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Inform customers of daily specials.

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Provide guests with information about local areas, including giving directions. High School Diploma: General studies, May 2006

Lathrop High School - Lathrop, MO

Education

Contact this candidate