Human Resources Employee Relations

909-***-**** ******.*******@*****.*** www.linkedin.com/in/marleelyons

Marlee Jane Lyons

PROFESSIONAL SKILL SET A

• Full Cycle Recruiting

• Benefits Administration

• Weekly Payroll Processing

• On Boarding & Off Boarding

• Employee Performance Management

• Conduction of all New Hire Orientations

• Employee Relations Management

• Personnel File Tracking & Maintenance

• Management & Tracking of All FMLA/LOA/STD/LTD

• Implementation of all Company Policies & Procedures

• Enforcement of all HR/Payroll Laws & Regulations

• Background Checks & Drug Screen Processing

• General Office/Administrative Support

• Multi-Line Phone System Operation

SOFTWARE PROFICIENCIES A

• QuickBooks, Salesforce, Concur, Workday, DocuSign, TCAST, iCIMS, and Microsoft Office Suite: Word, Excel, Outlook, & PowerPoint. PROFESSIONAL EXPERIENCE A

Lakewood Electric Company, Inc. (Lakewood, CO) Nov 2019 - Present HR Generalist/ Payroll Processor

• Benefits Administration: Manage and administer all employee benefit enrollments including health, dental, vision, life, short-term and long-term disability insurance, 401(k) program enrollments, FSA and COBRA. As well as, tracking and distributing written and verbal information to inform employees of benefits programs, changes to participant filing status, qualifying life events, benefit claims and special employer sponsored activities.

• Payroll: Ensure proper tracking and processing of weekly timesheets and payroll deductions for taxes, benefits, wage garnishments, child support, 401k employee contributions/company match, and other deductions as needed (using QuickBooks software).

• Full-Cycle Recruiting: Responsible for entire recruiting process for all open positions, including but not limited to: creating accurate job descriptions for open roles, posting jobs on various platforms, review all resumes/applications, phone screening applicants, scheduling interviews with project managers, managing each interview process, setting up drug screens, conducting criminal background checks, and following up with candidates on offers and rejection notices.

• On Boarding: Conduct all new hire orientations, safety orientations and process all new hire paperwork, including but not limited to: I-9 verification, income withholdings (W-4s), reporting new hires to the state, reporting new hires to COBRA administrator, timekeeping portal, and additional internal systems.

• Off Boarding: Notification and processing of all termination paperwork and final pay checks in compliance with all state and federal laws, process qualifying events for COBRA, and process terminations in appropriate benefit sites and additional internal systems.

• Audits: Reconciling of monthly benefits statements, quarterly/ annually payroll audits, I-9s, and work authorizations in order to maintain state and federal compliance.

• General Human Resources Responsibilities:

Administer, coordinate, and manage bi-annual performance review process and employee compensation changes.

Processes and maintain company electrical licenses/permits for all jobsites, verification of employment requests, unemployment claims, insurance claims, and employee personnel files.

Administer and track day-to-day attendance, leaves of absences (LOA/FMLA, etc.), all Disciplinary Action Forms, employee performance improvement plans and performance management for 90+ employees.

Serve as point of contact for all payroll/benefits/HR inquiries and complaints, ensuring prompt, courteous and appropriate resolution.

Update and maintain company policies & procedures, employee handbook and benefits manual.

Set up and monitor all employee education classes

Perform other office support, such as phone operation, and other related duties as assigned by management. Robert Half International Staffing Agency (Denver, CO) Jan 2018 – Nov 2019 Administrative and HR Operations Specialist

• Onboarding & Compliance: Distributes and monitors the I-9 and tax withholding process to all newly pay rolled temporary candidates to oversee compliance

(Typically ranging between 5-20 new candidates per week). Also adds each candidate’s individual references into their internal online profile and audits each reference after completion for company compliance before the candidate is placed on an assignment.

• Background Checks & Legal Contracts: Submits and tracks all background checks and drug screens to any candidates specific to each client’s local or national contract. When a client needs a specific contract that falls outside of Robert Half’s standard terms and conditions, I coordinate between the corporate legal contracts department and the client on the specifics. Once the document is completed, I then distribute to the appropriate individuals for signature approvals and put on file accordingly.

• Timesheets: Tracks and monitors all weekly timesheets for all temporary candidates out on assignment (roughly 110-140 timesheets per week). In order to meet weekly payroll deadlines, I contact any candidate when their timesheet needs to be submitted and contact all clients that have not yet approved candidate timesheets.

• Expenses & Reporting: Processes all temporary candidate’s expense reporting that align with payroll guidelines and assist the internal team with their expense reporting through Concur. Creates, exports, and distributes various customized reports in Salesforce for a wide variety of internal employees across all 6 branches in Colorado. These reports are utilized regularly and known to help drive revenue growing business.

• Process Improvement: Creates internal coding, templates, forms, and trainings for a better and more streamlined recruiting process for internal employees- implemented across all 6 branches in Colorado.

OfficeTeam Lead Recruiter

• Sourcing & Interviewing: Filtered through thousands of resumes and candidate profiles displayed in internal Applicant Tracking System (ATS) that displayed candidates that submitted their resumes through various online sources. Conducted an initial phone screen with each candidate to determine if OfficeTeam would be the best resource to them in their job search. If it was a good match, we would schedule an in-person interview to evaluate and assess

HUMAN RESOURCES PROFESSIONAL

their qualifications, better understand their personal career goals, and then assisting the candidates with finding them their next professional opportunity. Successfully interviewed 35+ candidates each week.

• Full Cycle Recruiting: Utilized Salesforce to conduct full-cycle recruiting by completing the following procedure: using a database of Robert Half registered candidates to filter skill sets matching the open requisition, speak to each candidate about the position and their overall interest in the role, determine if the position is the best fit for the candidate and company, set up external interviews with the top candidates by coordinating candidates and clients schedules (or following any other process determined by each client), and then placing candidates on contract and contract-to-hire roles.

• Placements & Successes: On average, I filled 15 open requisitions per week over all types of industries and a wide variety of positions from Customer Service Representatives, Receptionists, Administrative Assistants, to Office Managers, Project Coordinators, HR Managers and Executive Assistants. In my first 6 months, I successfully placed 200+ candidates on a mix of contract and contract-to-hire roles and was the top performer in the world for internal staffing managers hired in 2018.

Dish Network (Littleton, CO) Sept 2017 – Dec 2017

HR Corporate Recruiter (Contracted assignment through Robert Half Staffing Agency)

• Recruiting & Sourcing: Responsible for recruiting and phone screening 80-100 candidates per week, then scheduling the top qualified candidates for in- person interviews with operations managers in 15 offices across the north east US.

• Account Management: Managed the accounts and open requisitions for all 15 offices, building repour with each team and filling 8 open requisitions per week (on average).

• Successes: Became the top performer of my team month-over-month. On multiple occasions I was involved in creating, testing, and implementing new systems and processes, to aide in a more productive and streamlined recruiting process. This along with my experience in teaching, allowed me to implement my best practices when training all new hires for my team after just six weeks within the role. ADDITIONAL EXPERIENCE Riverstone Education (Lone Tree, CO) Aug 2016 – Aug 2017 Group Lead Teacher (Left to seek better opportunities with career growth) Growing Brilliant (Roseville, CA) Dec 2015 – Aug 2015 Lead Teacher (Left to relocate to Colorado)

YMCA (Redlands, CA & Saint Charles, MO) June 2009 – Aug 2015 Aquatics Coordinator/ CPR, Lifeguard & Swim Instructor Trainer (Left after 6 years, to further my career and relocate) EDUCATION Lindenwood University Graduated: December 2015

Bachelor of Science in Exercise Science – Minor in Nutrition (Woman’s Water Polo Collegiate Athlete for 4 years) Saint Charles, MO

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