Stephanie Ragusa

Professional Summary

Emerging professional eager to support and enhance business goals with hard work, attention to detail, and excellent organizational skills. Adept at cultivating productive relationships with internal and external stakeholders. Consensus builder and problem solver tackles any challenge with resourcefulness and penchant for motivational leadership. Engaging writer with a talent for devising creative strategies useful in campaign development, social media engagement and brand ambassador relations.

Work History

Advanced Auto Parts - Commercial Parts Professional

Clearwater, FL 01/2017 - 04/2018

Met client needs by canvassing stock, prices and placing timely orders.

Handled all customer service issues quickly to retain key partnerships and maintain high satisfaction levels.

Completed invoices, recognizing and addressing any discrepancies.

Delivered exceptional service to each client by listening to concerns, answering questions, and providing actionable solutions.

Followed outlined steps of service in friendly, efficient manner.

Coordinated delivery of products within specific timeframes ensuring continuity of operations.

Hillsborough Co. School – Mid. Grades Integrated Curriculum Teacher

Tampa, FL 08/2006 - 05/2008

Used diversified teaching techniques and learning tools to help students with differing ability levels and varied learning modalities.

Kept classroom environment consistent and focused on education by establishing and enforcing clear objectives.

Integrated technology into classroom as instructional tool, such as Smartboard, to boost student understanding of subject matter.

Leveraged diverse learning strategies to prepare students for higher-level education requirements.

American Signature Furniture - Customer Service Supervisor

Tampa, FL 06/2004 - 04/2006

Oversaw employee operations, addressed complex problems and applied motivational and analytical strategies to drive productivity.

Managed client files, adhering to safety procedures to ensure confidentiality, prevent breaches and avoid data misuse.

Maintained accurate, current and compliant financial records.

Devised innovative strategies to improve customer satisfaction.

Responsible for addressing large volume customer service issues pertaining to the delivery of $500,000/week in merchandise

admjxq@r.postjobfree.com

727-***-****

Clearwater, FL 33760

Clearwater, FL 33760

Skills

Market research and strategy

Microsoft Office

Search Engine Optimization

Business Development

Customer demographics

Digital marketing

Marketing and advertising

Business Correspondence

Social Media Platforms

Detail-oriented

Cultural awareness

Accounting familiarity

Invoicing and collections

Information gathering

Conflict resolution

Education

12/2020

Keiser University

Clearwater, FL

MBA: International Business

Graduated magna cum laude

University of South Florida

Tampa, FL

Bachelor of Arts: Political Science

Graduated magna cum laude

Clearwater Central Catholic High School

Clearwater, FL

High School Diploma

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