Project Coordinator Sales Executive

HERBERT R. O’CONNER

706-***-**** *********@*****.***

** ***** *’Conner Rd., Graniteville, SC, 29829

OBJECTIVE

To obtain a professional position where I will utilize and enhance my communicative competence, consumer negotiation skills, diligent work ethic and exceptional people skills. EDUCATION

Georgia Regents University (Augusta University) Augusta, GA Bachelor of Arts in Communications (Computer Science Minor) EMPLOYMENT HISTORY

Boxpilot (Marketing) Charlotte, NC

OUTBOUND CALL CENTER REPRESENTATIVE August 2018 – Present

Largely focused on Guided Voicemail, B2B marketing, guided broadcasting marketing, and Pioneer/World Leader marketing.

Primarily operated in contacting potential/qualifiable leads for large-scale, broad marketing, and one-off project campaigns.

Axial (Business to Business Services) Raleigh, NC

EXECUTIVE SALES REPRESENTATIVE January 2018 – Present

Exclusively focused on growing new customer accounts through proactive sales activities, gaining understanding of prospect needs as well as ongoing positive relationship development to close new business opportunities.

Executed various call campaigns by leveraging lead sources derived from field sales, databases, trade shows, directed research of target accounts, etc.

Accounted solicitation and key contact identification. Built rapport, presented key selling points/features/benefits, shared technical information and explanations, evaluated needs and opportunities, prepared quotations, effectively overcame obstacles and gained customer commitment.

Collaborated with other sales team members to share best practices and drive new account growth. Worked in concert with Regional Sales Managers to drive increased account sales and profitability.

Coordinated logistics and customer support activities, as needed, via the customer service representatives.

Notated and documented account activity in the CRM system.

Gained and maintained knowledge of products, services, competitive activities, and other general information of interest to customers.

Performed other related duties as required as part of overall development of Axial. WAAW Shout 94.7 Power & Praise (Radio) Aiken, SC

RADIO SALES EXECUTIVE March 2016 – August 2018

Generated sales by completing cold calls, on-site visits to businesses and pursued sales leads to accumulate revenue that aids in distributing programing to the station’s wide audiences.

Developed optimum sales packages and oversaw sponsored station events and that of clientele wherever and whenever possible.

Other responsibilities included: submitting all monies and drafted contracts within the same week received from clients, ensure weekly individual sales goals are met, bookkeeping and maintaining organized and accurate records of past and current clients. Transworld Systems Incorporated (Financial) North Augusta, SC COLLECTIONS REPRESENTATIVE May 2014 – May 2016

Communicated with consumers by telephone and approved written correspondences to attempt to bring resolution to unpaid accounts.

Developed expert knowledge in counseling delinquent consumers to assist in finding funds to meet their payment obligations.

Provided thorough, efficient, and accurate account updates on computer files for each call made or received.

Exceptionally well-read on the intricacies of the Fair Debt Collection Practices Act (FDCPA) after having undergone a month’s worth of FDCPA regulatory training. Luther’s Security Systems Inc. (Commercial Security Systems) Augusta, GA ADMINISTRATIVE ASSISTANT / EXECUTIVE SECRETARY June 2011 - May 2017

Assisted in facilitating the efficiency of video monitoring, intrusion detection, video surveillance and access control for a longlist of clientele.

Became exceptionally experienced in data entry, strategic planning and information technology.

Consulting and installation have become an expertise. Beulah Grove Baptist Church (Production) Augusta, GA ASSISTANT AUDIO ENGINEER September 2005 - April 2015

Prepped for recording sessions (of regularly scheduled sermons and other programs) by setting up audio tracks that coordinated with the pastor’s and production manager’s preferences.

Experienced in operating soundboards and managing equipment; audio mixing, setting up microphones, troubleshooting faulty equipment and assisting musicians as they readied for service.

Assisted in the sale and distribution of sermon tapes and CDs. Grover C. Maxwell Performing Arts Theatre (Production) Augusta, GA PRODUCTION ASSISTANT January 2012 - April 2012

Worked alongside the Theatre Production Coordinator in all areas of production for various concerts, stage plays and special presentations.

Responsibilities included running rehearsals, arranging production meetings and ensuring the smooth execution of performances.

Bell Ringer Newspaper, Georgia Regents University (Augusta College) Augusta, GA CHIEF REPORTER August 2011- May 2013

Wrote and published a variety of stories that ranged from front page news (or “splash” stories) to sports and general student affairs.

Initiated think tank discussions with fellow reporters in order to develop unique and unparalleled story ideas.

Interviewed faculty, staff, and students of Georgia Regents University as well as community figures for a wide array of stories.

Assisted first-time practicum students/staff writers in honing their newswriting skills. Augusta National Golf Club (Customer Service)Augusta, GA GIFT SHOP CASHIER April 2005 - April 2005

Greeted international patrons of the 69th Masters Tournament with accommodating care and services.

Gained experience in handling cash transactions, solving customer queries, stocking shelves and appropriately marking prices on items.

INTERNSHIP EXPERIENCE

Metro Spirit (Internship) Augusta, GA

STAFF WRITER June 2012 - August 2012

Became experienced in beat reporting which has in turn contributed toward the insight and expertise necessary to excel in various fields of Journalism.

Wrote and published a number of pieces for the alternative weekly, one of which was a cover story.

Became exceptionally skilled in on-scene reporting. SKILLS

Proficient in the use of Microsoft PowerPoint, SharePoint, Word, Excel, Apple OS X Operating System, Adobe InDesign, Adobe Photoshop and various forms of social media and headline writing. Exceptional fact checker, typist (95 WPM) interviewer, researcher, proofreader, project coordinator, skiptracer, copy editor, sales representative, bookkeeper, billing expert, and HTML editor. Most efficient when working under pressure and tight deadlines. Moderately fluent in Spanish.

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