Hannah Dietrich
* *********** **. **. *******, Missouri 63303 636-***-**** *****************@*****.***
EDUCATION
Master of Science in Industrial Organizational Psychology Graduation Date: December 2021
Bellevue University Bellevue, Nebraska
GPA: 3.70/4.0
Masters of Arts: Psychology Graduation Date: May 2019
University of Missouri Columbia, Missouri
GPA: 3.66/4.0 Program GPA: 3.81/4.0
Minor in Business and Administration
Minor in Leadership and Public Service
Multicultural Certificate
WORK EXPERIENCE
Account Resolution Specialist, MOHELA November 2020- Current
Chesterfield, Missouri
●Achieved and surpassed collection stretch goals by resolving accounts that total 2.1 million dollars in delinquencies
●Performed as a strong negotiator to obtain new payment contracts from borrowers
Merchandise, Walt Disney World Resort September 2019- December 2020
Orlando, Florida
●Was selected out of 25,000 applicants to intern with a Fortune 100 company
●Was promoted from intern to part-time associate 3 months after being hired
●Received the most “cast compliments” in the district from displaying exceptional customer service
Brand Ambassador, Adam Block Design January 2017- May 2019
Columbia, Missouri
●Achieved and surpassed sales goals by selling and designing merchandise for campus organizations
●Was selected to attend expense paid trip to annual sales conference in California
●Effectively network with student organizations to gain clients
●Recruit additional campus coordinators
Teacher, Jumpstart August 2017- May 2018
Columbia, Missouri
●Worked with preschool children of low income families 10 hours a week to help them prepare for Kindergarten.
●Completed 2 months of training in teaching, interacting, and learning. Focused on best teaching methods as well as finding signs of abuse and how to report the abuse.
●Planned curriculum to teach to the students
Sales Associate, Vineyard Vines November 2014- January 2017
St. Louis, Missouri
●Planned and facilitated outreach opportunities to gain company recognition at various events
●Met competitive sales goals
VOLUNTEER
Sigma Kappa Sorority August 2016- May 2019
University of Missouri
●Participated in semiannual recruitment each semester while demonstrating outstanding leadership skills
●Selected to be a recruitment leader where I led a group of 7 women throughout recruitment
●Elected by chapter of 300 women to senior slate to choose the next executive counsel
●Elected merchandise chair where I managed a merchandise committee of 40 women each semester
Volunteer and Training Coordinator Intern, True North of Columbia August 2018- June 2019
Columbia, Missouri
●Created and presented trainings to implement for new volunteers
●Held various outreach programs to recruit new volunteers and educate the public about the organization’s mission
Longest Day Intern, The Alzheimer’s Association May 2017- August 2017
St. Louis, Missouri
●Planned and coordinated events for the Longest Day Fundraiser
●Coordinated and recruited organizations to participate in the event