Project Manager Program
Resume:
Karen Nwulia
admjrn@r.postjobfree.com
PROFESSIONAL PROFILE:
●MBA and formally trained Agile Product Manager with extensive Project Management acumen.
●Experienced Scrum Master with deep understanding of how Product teams drive organizational and behavioral change.
●Expertise includes product launch, delivery planning, product and project risk mitigation planning, and road mapping.
EDUCATION:
●Master of Business Administration, UMUC, 2012
●Bachelor of Business Administration in Computer Information Systems, Howard University, 2001
●Training: Product Management 10 Week Immersive, General Assembly, 2018
CERTIFICATIONS:
●Project Management Professional (PMP)
●SAFe Agile POPM
●Certified Scrum Master (CSM)
●ITIL V3 Foundations; PMBOK Basics
TECHNICAL SKILLS:
●AHA, Jira, GitLab, Structure, Microsoft Visio, Google Analytics, Microsoft Visio, Microsoft Office Suite, ServiceNow
PROFESSIONAL EXPERIENCE:
T. Rowe Price, Owings Mills, MD 2020-2021
Sr. Project Manager
Consulting Project Manager for Regulatory and Compliance initiatives for the Technology Operations group
●Created new policies and regulatory documentation for upcoming SOC 2 and SOX audits
●Managed compliance initiatives to bring logs across the firm into compliant with new policy
●Delivered a Reporting dashboard using Qlik BI to aid in account recertifications
Skyline Technology Solutions, Glen Burnie, MD 2014-2020
Product/Program Manager 2017-Present
Led product vision and strategic implementation of video aggregation product utilized by multiple state departments (e.g. Transportation, Law Enforcement, and First Responder communities)
●Developed an award-winning website for Departments of Transportation that provides its citizens with up-to-date situational awareness through live video of interior roads and highways so users can make the best decisions on which routes to take
●Was responsible for product release activities including testing, documentation preparation, launch demos, departmental rollouts
●Implanted and deployed VoIP infrastructure and services for the State of Maryland and commercial organizations.
Sr. Program Manager 2014-2017
Responsible for 5-year, multi-million-dollar initiative in collaboration with the State of Maryland’s Enterprise Initiative to consolidate all IT services within the state’s executive branch agencies
Implemented Maryland State Police’s CView application. This application is used by State Police to enforce permit compliance for Commercial trucks.
●Managed relationships between internal and external team members including state employees, vendors, and Skyline employees
●Conducted ongoing program and budget reviews with team and stakeholders to ensure alignment between projected status and program requirements
●Developed, maintained, and communicated program roadmap and burndown to key stakeholders
●Physical to Virtual server conversion projects.
●Implemented Disaster Recovery sites for State and Local Government organizations.
●Managed multiple custom application projects that required deploying physical and Cloud based infrastructure to Departments of Transportation in multiple states.
Edward Performance Solutions, Eldridge, MD 2014-2014
Project Management Consultant
Contract role with project responsibility including technical feasibility assessments, enterprise SharePoint implementation, and custom web development.
●Collaborated with and managed teams to define and execute project objectives, work plans, and other deliverables, with special attention to feasibility and risk studies, resource management, and standards/control procedures
●Monitored project success from initiation to implementation, while maintaining responsibility for planning, development, testing, documentation, and installation, in alignment with timeline, quality, and success goals
JBS International, Inc., Rockville, MD 2012-2013
Project Manager, Customer Relationship Manager
Responsible for providing project management and maintaining various relationships for multi-government projects, including the development and deployment of high-quality applications
●Served as the primary point of contact for IT Project Team and clients, while supporting product development and monitoring organizational and technological changes impacting information system standards and planning
●Facilitated seamless implementation of project resources throughout the project lifecycle, while promoting the growth and understanding of business to IT team members via mentorship and ongoing performance evaluations
Ameritox, LLC., Columbia, MD 2010-2012
Scrum Master
Responsible for implementations, enhancements, and maintenance projects for the billing and collection systems for the Ameritox Patient Financial Billing and Worker Compensation Systems
●Managed functional definitions and specification of requirements for all business functions, while leading business lines in alignment with requirements for software and workflow requests to support systems
●Documented and disseminated reports, training materials, and requirements to ensure alignment with organizational protocol and business scenarios
●Ensured knowledge transfer to the application support team, help desk, end-users, and appropriate stakeholders, while training staff, documenting, and resolving complex problems
Enterprise Business Partners, Columbia, MD 2006-2010
Senior Business Analyst, Release Manager
Responsible for project implementation of COTS software for the Syndication and Asset Management teams
●Facilitated portfolio build meetings to prioritize the release of project and maintenance deliverables
●Coordinated with and assisted IT Team and business groups in facilitating project estimates, delivery dates, and upcoming builds, while developing and documenting test cases
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