Sulabh Sharma

Program Manager

Address: **** ****** ***** ******* **

Mobile: 443-***-**** Email: admjo0@r.postjobfree.com https://www.linkedin.com/in/sulabhsharma1/ SUMMARY

Versatile, goal-oriented Program Manager with 6.6+ years of experience supporting the strategic direction of large-scale programs, setting budgets, and managing risks while achieving overall company goals and exceeding customer expectations. EDUCATION

University of Maryland, Baltimore County, MD August 2019 - May 2021 Master of Science in Information systems

Sri Sai University September 2010 - June 2014

Bachelor of Engineering in Electronics & Communication Engineering Skills

Visualization tools Power BI, Tableau, Microsoft excel, Pivots, Postman Languages R, Python, SQL, Pl/SQL, Linux/Unix, XML, VB script, macros, JSON Testing tools SOAP UI, Power automate, RPA, Postman, Manual testing, automation testing Software suites Microsoft Excel, Microsoft Office, G suite, Microsoft Visio, Microsoft Project Project reporting tools HP quality control, Service now, IBM Rational management, SharePoint Software expertise in SAP ERP, SAP ECC, SAP CC, SAP CRM, TIBCO, AMDOCS billing system, AWS, Azure Methodology SDLC, STLC, Waterfall methodologies, Agile methodologies, SCRUM, Lean, Kanban Skills

Project management, Project management techniques Integration management, Scope management, Product Development, Problem solving skills, Team Leadership, Vendor management, Lean Principles, Root cause analysis, Requirement gathering, Analysis, user stories, Software testing, Quality assurance, Process improvement, Data mining and Analytics, Resource planning

& Strategic Planning, User Interface Design, Compliance GitHub https://github.com/sulabhsharma22

Certification PMP - in progress

WORK EXPERIENCE

Qorvo Inc Hillsboro, OR May 2020 - Present

Business system ANALYST Project manager

• Planned project transition (knowledge transfer/Training) from Deolite India to TCS India using agile training modules cutting the transition time by 30 %

• Partnered with IT managers to move the organization from Waterfall SDLC to Agile SDLC using new agile tools to support project & defect tracking along with establishing new test team into existing SDLC which decreased project completion time frame from 70% to 22 %

• Created estimations, project plans, test artifacts (Test Strategy and Test plan), High-Level Scenarios, and organized review sessions with PMO and Senior executives to maintain scripts for the overall SDLC process update Requirements Test Matrix to align with updated regression suites for systematic readiness for S4 Hana migration and support sprints.

• Improved business plan, determine key performance indicators by Tracking issues to manage the project by building a new MySQL Database to generate reports highlighting the progress of the project and identifying risks, thus reducing project timeline by more than 65% from an estimated timeline

• Collaborated with Senior Managers to hit key business goals and define project roadmaps

• Partnered with developers, testers to build automation scripts for regression suites, saving time and money while decreasing errors which is credited as a primary driving force behind a 25% increase in the production deployment of new features this fiscal year

• Collaborated with IT managers to Procure new software’s which support SAP Automation along with planning and preparing with them to move organization IT system from SAP ECC to SAP S4 Hana

• Automated business flow & use cases using Microsoft Power automate Cloud automation and desktop automation on complicated scenarios thus saving every analyst’s 12 hours every week. Also created training videos and tutorial documents on how to use power automate, integrate different flows together

• Driving Process automation for critical business flows by identifying and implementing automation modules Xavient Digital - Powered by TELUS International India Mar 2019 - Aug 2019 Senior Software Program analyst

• Passion to build outstanding products

• Provided strategic direction, leadership and Supported all projects transition from Accenture India to In-house Team

• Created estimations, project plans, test artifacts (Test Strategy and Test plan), High-Level Scenarios, and organized review sessions with PMO and Senior executives to coordinate beta testing of our technologies

• Quickly address any issues that arise during product testing

• Utilized customer data to initiate the development of new products

• Managed User Acceptance Testing (UAT) planning, documentation, tester training including UAT completion sign- off; resulting in a 50% reduction in UAT test cycle time for sprints by use of risk-based testing

• Worked with Senior Program Manager to define high-level program roadmap, including definition, critical milestones, budget, and strategic goals

Reliance Jio Infocomm Limited India Oct 2015 - Mar 2019 Assistant Program manager Software tester business analyst program management operations

• Assisted PMO in maintaining the project schedule, WBS and developed status reports, resource plans, and procured hardware for different teams

• Collaborate closely with Project Managers and Senior Executives to track KPIs of individual projects and provide a clearer understanding of the big picture

• Utilize a data-driven approach to inform decision making, analyze the system and feature performance and identify opportunities for optimization and improvement

• Streamlined product management methodologies and communication in the IT division, which increased efficiency by 60%

• Worked with designers, developers (both locally and remotely), and subject matter experts to get project requirements well scoped, designed, and built

• Spearhead business testing team, Test data management team for timely delivery of features into production by creating war zone environment. Lead the defect management team by increasing efficiency by 40% for timely resolution of production defects

• Lead project planning meeting with different multiple teams to Deliver cost-effective, high-performance technology solutions cutting short project timeline by 40 %

• Performed manual ad hoc testing, functional testing, regression testing, and executing the automated test on a sprint basis to eliminate software bugs by testing functionality against design specifications to maintain strong development standards

• Created and delivered full sign-off project documentation starting from Development and ending at post-Production deliverables by working with Key Stakeholders to elicit information and gain agreement along with creation and executing of cases based on business requirements to ensure alignment with business needs improving quality of work by 20 %

• Collaborated with product, UX, Support, and Engineering teams to improve KPIs & success metrics on timely basis

• Assisted stakeholders with product strategies, product roadmaps & managed cross-functional teams on complex issues related to software development, implementation, and ongoing servicing for problem-solving

• Decreased operational costs by 20% by optimizing the new product launch and ordering process.

• Consistently partner with UX development teams to create prototypes, perform usability studies, and improve on the product-based usability results.

N. R. Switch N Radio Services India Jul 2014 - Oct 2015 Business analyst

• Drafted business Use Cases such that any future Changes could be easily managed

• Ensured all project elements were on time and within budget while exceeding the client's expectations.

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