Room attendant

Name: Heidi A Fineza

Address: Purok-* Linabo, Malaybalay City Bukidnon

Mobile no. +639*********

Email Address: ************@*****.***

Objectives

To obtain a responsible career opportunity to fully optimize my trainings, experiences and skills. In a way that I am also making a significant contribution to the success of the company as well as to develop professional growth and efficiency.

Personal information

Date of birth: May 2, 1996

Place of birth: Malaybalay City Bukidnon

Age: 25 years old

Nationality: Filipino

Gender: Female

Civil status: Single

Religion: Catholic

Height: 5’3

Weight: 52 kg

Educational Attainment

Tertiary: Bukidnon Statement University

Fortich Street Malaybalay City

Bachelor of Science in Hotel and Restaurant Management

2012-2016

Secondary: Saint Michael High School

Linabo Malaybalay City, Bukidnon

2008-2012

Elementary: Laguitas Elementary School

Laguitas Malaybalay City

Skills

Basic MS Word

Basic Excel

Trainings/Seminars/Certificates

·Contact Tracing Level II (March 8, 2021 – March 26, 2021)

·Performing Solid Waste Management in the Workplace (March 11, 2021)

·Practicing COVID-19 preventive Measures in the workplace (March 9, 2021)

·Special basic citizen military training (March 3-September 8, 2020)

·Best Western Boracay Tropics Resort Hotel (Housekeeping Department)

(May 31-August 29, 2015)

·Crown Regency Hotels and Resorts

Food and Beverage (Service & Production) Department

(April 1-May 18, 2014)

Work Experiences

Mar 2018 to Jul 2019 Room Attendant

Mandarin Plaza Hotel - Cebu City

-Maintaining SOP when releasing a rooms and cleaning service.

-Notify supervisor/coordinators when service is complete by punching rooms in phone system.

-Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.

-Utilize efficiency whenever rooms are in high demand.

-Understands the essentials of room availability.

Jun 2016 to Feb 2018 Room Attendant

Astoria Current Hotel and Resort - Boracay Island

-Provide world class customer service

-Communicate with the front office, room controller and housekeeping for room inventory.

-Release bulk number of rooms per floor.

-Report all lost and found items

-Daily monitor actual room status.

Mar 2015 to Mar 2016 Food and Beverage Attendant

Sidekick Foodhaz – Malaybalay City

-Obtain timely food service to all the customer.

-Assist customer in taking order.

-Promoting establishment to guest by suggesting in house best seller.

Character References

1.Mr. Tate John Saturnino

Housekeeping supervisor of Astoria current hotel and resort Boracay, Philippines

E-mail: *********@*****.***

Mobile no. +639*********

Address: 37 Ruby st., Fairview Quezon City

2.Mr. Ryan Baguio

Housekeeping team leader of Astoria current hotel and resort Boracay, Philippines

E-mail: **************@*****.***

Address: Dumarao, Capiz

3.Ms. Riza Cafe Vargas

Housekeeping Coordinator of Mandarin Plaza Hotel, Cebu

Mobile no. +639*********

Address: Pardo Cebu City

I hereby that the facts and information contains in this Resume are true and correct with the best of my knowledge.

HEIDI A. FINEZA

Applicant

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