Marketing Communications Social Media

DARIA MAJLESSI

* * * - * * * - * * * * d a r i a m a j l e s s i 1 6 @ g m a i l . c o m

Iranian Student Cultural Organization, 2016-2020

South West Asian North African Club, 2016-2020

Phi Alpha Delta, 2018-2019

Critical SWANA Studies Theorizing Cohort, 2019

"Claiming Our Education" CLA Teach-In Panel, 2019

"Why We Need to Read" Presentation, 2019

PolyCultural Weekend 2019

CultureFest 2017, 2018, 2019

Students of Color Summit 2018

The Lex Fellowship, 2018

ORGANIZATIONS & EVENTS

https://dariamajlessi.weebly.com

www.linkedin.com/in/dmajlessi/

PORTFOLIO & L I NKEDIN

Farsi/Persian language (intermediate)

Spanish language (beginner)

Microsoft Suite

Shopify

Zendesk

AgoraPulse

Shopify Recharge

Wordpress

Adobe Photoshop

Adoble InDesign

Adobe Illustrator

Mailchimp

HTML-CSS

Basic Javascript

Copyediting

TECHNICAL & SOFT SKILLS

WORK EXPERIENCE

WRITING CONSULTANT

Cal Poly Writing and Learning Center, Apr. 2018-Jun. 2020

• Collaborated with and guided students on various writing assignments.

• Discussed writing styles, grammar, and subject matters with students in need.

• Projected the vision of the center by providing a comfortable and inclusive environment for students.

• Consulted as a Writing Proficiency Exam (WPE) reviewer. ACADEMIC BACKGROUND

CALIFORNIA POLYTECHNIC STATE

UNIVERSITY

SAN LUIS OBISPO

Bachelor of Art in English, 2020

• Minors in Psychology & Ethnic Studies

• GPA: 3.6

• Dean's List: 9 Quarters

SHADOW ASSISTANT

Dzubow and Pilcher LLC, July 2019

• Created work permit applications and assisted in the creation of a how-to manual for completing the application.

• Interviewed clients and wrote affidavits for their cases.

• Attended and took notes at an immigration trial. LEADERSHIP EXPERIENCE

SOCIAL MEDIA CHAIR

Cal Poly Phi Alpha Delta, Jan. 2018-Jun. 2019

• Co-Founded the Phi Alpha Delta professional pre-law fraternity at Cal Poly.

• Sent weekly emails to keep members updated on current and upcoming information.

• Managed all club social media accounts and designed promotional content for club events and fundraisers.

EDITORIAL ASSISTANT INTERN

UncoverLA, Aug. 2020-Present

• Write copy for social media, aiming to increase brand awareness.

• Manage social media accounts (Facebook and Twitter).

• Design and write weekly newsletters through email marketing platform, Mailchimp.

• Research and write articles and news stories through Wordpress. CUSTOMER EXPERIENCE AGENT

The Flex Company, Aug. 2020-Present

• Aid customers by mitigation through emails, phone calls, text, and chat on Zendesk.

• Utilize AgoraPulse, a social media management software, to manage and respond to consumer questions and comments.

• Attract potential customers by answering product and service questions, and suggesting information about other products and services.

• Collaborate with other agents to troubleshoot and resolve out of the ordinary customer tickets.

• Access and manage customer orders and accounts through Shopify. UNIVERSITY OF SOUTHERN

CALIFORNIA

Master of Communication Management

focus in Marketing Communications

expected 2022

Contact this candidate