Data Analyst

RK RYLAN KNIGHTSTEP

Garland, TX. ***** 469-***-****

********************@*******.***

PROFESSIONAL

SUMMARY

Hard working and motivated individual who has extensive knowledge and experience in technology. Looking to start a new career in Data Analytics. CERTIFICATIONS Google Data Analytics Professional Certification

(https://coursera.org/share/0d515013cf839748fef63cabb91cf58b) Microsoft Training Associate: Database Fundamentals / SQL

(Certification 98-364)

Microsoft Training Associate: Programming Using Python

(Certification 98-381)

CASE STUDIES https://www.linkedin.com/in/rylan-knightstep/ SKILLS Structured Query Language (SQL) -

MySQL, SQL Server, MS Access

Python

R

Excel / Google Sheets / LibreOffice

Tableau / PowerBI

Some experience with

Java/HTML/CSS

Database Administration and

Management

Networking, Data, and Television

over Fiber and Copper Data

Networks

WORK HISTORY FIBER NETWORK FIELD TECHNICIAN 02/2016 to CURRENT Frontier Communications Garland, Texas

Installation and maintenance of Fiber Network from Central Office to customers' home and within.

Internet, Television, and VOIP services.

Communicating and working with customers to identify problems and correcting them.

Working with other departments to determine ongoing or complex issues and solutions.

PREMISES TECHNICIAN 01/2014 to 02/2016

AT&T Dallas, Texas

Installation and maintenance of Fiber and Copper Network from Central Office to customers' home and within.

Communicating and working with customers to identify problems and correcting them.

In 2015, awarded prestigious Customer Service Excellence Award given to only a few employees throughout the whole company each year.

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