Executive Assistant Administrator

Julianne Stark

*** ******** **. *******, ***** **062

cell: 832-***-****

**************@*****.***

Objective

Experienced Office Administrator seeking an administrative position. One which will utilize my skills and experience in office management, customer service and MS skill set. Open to new and diverse opportunities. Will consider full or part time work.

Qualifications and Professional Experience

Twenty successful years’ experience as a professional Office Administrator with 14 years’ experience in supporting senior and executive level management. Adept in the coordination, planning, and support of daily senior and executive office management. Excellent critical thinking skills and the ability to apply sound concepts. Dedicated in complying with procedural processes that reduce redundancy, improve accuracy and efficiency, and excellent achievement of organizational objectives.

Excellent written and verbal communication skills. Polished and professional with all levels of management and employees. Superb customer focus skills and ensuring customer satisfaction. Highly focused, with meticulous attention to detail and possess a “zero defects attitude.” Strong multi-tasking and prioritization skills. Self-motivated with experience in working with little to no supervision. Experienced in leading an administrative team.

The Boeing Company 3700 Bay Area Blvd

(ISS) International Space Station Houston, TX 77058

Job Title: OA (Office Administrator)

Job Description: Technical and Administrative support to Senior & Executive Management 2005–2007

Accomplishments

Achievement Awards received for ‘community service work’ and for my ‘immediate response and resolution’, for another department, ensuring all our department’s procedural documents were up-to-date and signed by their respective managers

Awarded by Training Department for creating an excel spreadsheet which calculated data in various ways, including an average overall audience response per training session

Promptly updated and provided weekly and monthly project schedule status in MS Project

Actively supported executive management in driving business growth by creating and providing dynamic presentations which included a variety of attractive and accurate charts

Submitted a consolidated, well written, weekly status report to NASA

Department focal for Boeing’s Vision Support Plan (VSP), providing accurate monthly updates to the VSP website on all criteria set for the year, creating and uploading improvement plan charts and grading our entire department status at fiscal year-end

Job Description: Lead OA and Executive/Senior OA to Director of Operations & Utilization 2003 - 2005

Accomplishments

Reviewed and responded to all Director’s incoming meeting notices, ensuring all meetings had management coverage, also sending outgoing meeting notices on Director’s behalf

Promptly reviewed and responded accordingly to all Director’s email, forwarding emails out on his behalf

Personally congratulated by our NASA customer for promptly responding to all of their requests

Coordinated and attended all meetings, including: meeting logistics, creating agenda’s, preparing and distributing presentation material, “ran” the slide show, provided audio and visual access to off-site meeting participants, recorded meeting minutes and managed action items

NASA customer requested that my presentation template be used by all department OA’s

Successfully led OA team by holding weekly meetings to provide flow-down information, any OA procedure changes, and held open discussion to ensure our OA’s team cohesion

Cut company travel expenses by 50% through reviewing all incoming travel requests and advising travelers of cost saving alternatives, also resolved any company credit card or expense report issues, prepared complex domestic and international travel requests

Job Description: Senior OA to the Deputy Manager to Director of Operations & Utilization 2000 - 2003

Accomplishments

Maintained Deputy Manager’s calendar and email in Outlook, sending out meeting notices and responding to meeting requests as appropriate

Promptly reviewed and responded to emails requiring immediate attention, including customer emails, and forwarding them to the appropriate manager(s) for immediate review and action

Approval authority for office supply requests, cutting costs by offering cost-saving alternatives

Consolidated and edited all weekly reports, producing one top-level report, then distributed promptly to our NASA customer

Created and maintained our department floor plans and managed all our facility moves

Job Description: Post Production Support (PPS) Department Office Administrator 1999 – 2000

Accomplishments

Supported PPS Manager, 150 on-site employees and 75 off-site employees, by creating outstanding presentations, excel spreadsheets and flow charts

Prepared employees complex travel arrangements and subsequent expense reports

Responsible for preparing and filing Non-Disclosure Forms for all contract labor personnel

Asked to support the Deputy Manager of Operations and Utilization as Senior OA

Job Description: Department OA (contract labor) with new department within Boeing 1998 – 1999

Accomplishments

Supported three managers and 50 employees in the new Post Production Support team

Coordinated all travel and expense reports for the management and staff

Prepared all presentation material and attended all meetings, recorded meeting minutes and managed any action items

Implemented a Post Production Support administrative procedures and policies manual

Started as Boeing contract labor and within a year was asked to join Boeing in 1999 to support the Senior PPS Manager

Tesoro Marine Services (Now Martin Midstream)

Job Title: Executive Assistant to President, VP, and CFO 1995 - 1998

Accomplishments

Successfully assisted president of company in all areas of the business and managed all office administrative tasks

Personally researched, initiated, and met with OSHA to have our company OSHA Safety Certified through the U.S. Department of Labor

Met with clients to review proposals and met with employees to assess their needs

Successfully led the office administrative team

Prepared 100% of company’s presentations and banded presentation handouts for clients

30 College Hours LEAN + Principles Effective Communications

Steps to Quality Improvement Proofreading & Editing Best Business Practices

Advanced MS Office Applications Ethics and Ethical Conduct Advanced Gregg Shorthand

Education, Special Training, and Certifications

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