Security Officer Analyst
Resume:
Martin Akyem
PERSONAL DATA
Residential Address: 9900
12th avenue West,Everett WA, 98204
E-mail Address: *****.******@*****.***
Telephone: 425-***-****
PERSONAL SUMMARY
Described as “results driven, self-motivated and resourceful Marketing & Business Development officer” by superior who added: “Martin’s superior managerial acumen combined with his hands-on and operator track record have all contributed to the overall growth strategy of our organization and to his department in particular”.
ACHIEVEMENTS
Proven skills in information Technology by setting up ICT sector in college I was posted to as National Youth Service Personnel by significantly increasing student population in the school district by 51% within ten months.
Played a lead role in the successive implementation of two research projects in Quality Management of Education and financing of Agriculture produce that made IPA Company to achieve quality results under the GADCO program in the year 2012 and 2013.
Hard work and commitment to duty resulted in my selection into a team to start a head of research and Education of Databank leadership. EDUCATION
MSC Business Economics and Management
September 2015- June 2016, Mendel University, Czech Republic, Brno Post graduate Certificate in Human Resource Management 2014 -2014 Graduate Training Institute
Bachelor of Management Studies
August 2007- May2011, University of Cape Coast, Ghana. PROFESSIONAL WORK EXPERIENCE
Volt (Temporary to Hire) (August 2020 – Date), United States, Everett, WA International Shipping clerk
Operate Oracle Shipping Manifest System and stage 200 to 300 items for outbound shipping.
Ensured that all exports licensing documents are documented correctly.
Provided that applicable export documentation needed by each country of destination.
Use oracle to track the software product in the manifest system.
Maintained necessary documents and up-to-date exports files of transactions in a structured and cataloged system.
Verify accuracy of shipments against bills of lading, invoices or other records in Oracle tracking system.
Majestic Gloves (October 2019-August 2020) United States, Everett, WA International & Domestics Shipping Clerk
Selected orders using an onboard computer system.
Managed inventory including stock taking and update; reconciliation preparation and warehousing.
Processed outbound orders
Responsible for customer requests and will calls
Shipped UPS freight and FedEx with SAP Application software. Intellectual Leaders Consult, Ghana (April 2017 - August 2019) Business Support Analyst
Organized academic virtual conference for students.
Updated database of clients Microsoft Office 365
Ensured that goods being dispatched to customers are of the specifications agreed upon and the right invoice is raised and issued.
Ensured that goods the right career resource persons are outsourced from reputable institutions.
Provided logistics such conference materials and financial resources. American Hawk Security United States, Denver, CO Security Officer 09/2016 –04/2017
Responsible for security, safety and feeling of well being of clients, employees and the community in a courteous and professional manner.
Maintained site security, screened vigilantly for restricted items, watched for irregular or unusual conditions that may create security concerns or safety hazards.
Prepared incident reports in a timely manner.
Permitted authorized personnel to enter property and monitored entrances and exits.
Busch Gardens & Water Country. Williamsburg, VA, United States, Food Service (Culinary Services)
06/2016 – 08/2016
Served as international student guest worker at Busch Gardens Williamsburg, a 383 –acre theme park located in James City county, Virginia about sixty miles NW of Virginia Beach.
The park was developed by Anheuser –Busch and is owned by SeaWorld Entertainment. Performed a variety of duties in Culinary Operations Department including but not limited to food prep, serving, cleaning & sanitizing, worked on a temp full time day shift.
AT&T, NSC Global (January 2016- June 2016)
Technical Support Analyst
Troubleshoot of AT&T routers remotely, facilitated ongoing communications with clients and ensuring responsiveness to Issues/requests in United States and Europe.
Worked as part of a team to ensure that project deadlines were met. Created trouble tickets for AT&T customers based on proactive monitoring.
Executed consistent tasks via workflow tooling to triage new issues. Communications via telephone calls to/from customers plus interactive chat sessions, engagement of specialist teams as directed by workflow tooling/procedures.
Sambus Company Limited, Ghana (February 2013- August 2015) Business Support Analyst
Initiated and engaged sales calls to new prospects.
Drive “request for quote” process with new prospects and close sales.
Followed up new business opportunities and setting business appointments.
Planned and prepared presentations on products offerings.
Communicating new product developments to prospective client.
Wrote Business Reports and updated management on customer feedback.
Supervised Contracts/ Projects.
Innovation for Poverty Action (IPA) -USA Research Organization, Ghana
(August 2012- August 2013)
Research Support Assistant
Liaised with logistics and production departments of major customers to be abreast with their material needs and share such information with production and research department for effective planning in-house.
Conducted customer surveys.
Gathered data and considered its significance, by using methodologies such as questionnaires.
Presented your findings in a professional manner Youth Leadership and Training Institute, Western, Ghana (May 2012 – May2013) ICT Instructor
I had the privilege in the school by introducing and setting a computer lab for the first time.
Apply to District t and ordered for ten standard computers.
Provided a learning environment by creating a student to teacher relationships.
Taught student basics Computer hardware and software program. Databank Leadership, Ghana (April 2009- April.2011) Head of Research & Education
Building market positions by locating, developing, defining, negotiating and establishing business relationships.
Identifying potential business opportunities through referrals and exploring business opportunities.
Extensive training and development stock exchange, shares, options investment portfolio.
Maintained high level database of student’s portfolio and conference budgets and all student complaints are addressed.
TRAINING
Intercultural Flency Training by British Council, Ghana 2008 o Module One: How to succeed in the Global Workplace. o Module Two: Quality Time Management
Microsoft Training, IDC Successful Cloud Partners,Accra.2014 Microsoft Office 365, Azure, Cloud Computing.
TECHNICAL SKILLS
Oracle Manifest system, SAP, MS Windows, Office 365 Word, PowerPoint and Advanced Excel and Internet Research.
REFEREES
Barbie Perez
International Program Coordinator
Busch Gardens & Water Country USA
Barbara.Perez@busch gardens.com
+757-***-**** Ext 6114
Suzan Bartee
Work First Program Specialist 2
Edmonds College
Gateway Hall
20000 68th Ave. WA, Lynnwood, WA 98036.
Email: *****.******@*****.****.***
John Oteng
MBA Lecturer
Ghana Technology University College, West Africa Ghana
+233 543.710.355
Email: *******@****.***.
Contact this candidate