AREZOO POURAEI

admiyb@r.postjobfree.com 832-***-****

Houston, TX,77057

Professional Summary

Experienced English Instructor skilled in teaching English grammar, writing,listening,vocabulary and speaking . Bachelor’s Degree in English Translation and Undergraduate Student in Chemical Engineering major in Houston Community College.

Professional EXPERIENCE:

Pearson Testing Center 10/2019- 03/2020

Certified Test Administrator Houston-TX

Responsibilities:

-Check in testing candidates, verify identification, and explain the exam process.

-Proctor and invigilate candidates while testing.

-Troubleshoot with internal departments to fix technical issues.

-

Kelly Educational Staffing Inc 11/2019- 01/2020

English Substitute Teacher Houston-TX

Responsibilities:

- Lead instruction in the classroom by executing existing lesson plans.

- Motivate students to learn and participate.

- Assume duties of the regular classroom teacher in accordance with school rules.

- Create a classroom environment that is conductive to learning and appropriate to the maturity and interests of the students.

TNT-FEDEX Shipping services: 07/2014- 02/2019

Senior Bilingual Customer Representative for USA and Canada Houston-TX

Responsibilities:

- Managing high volume of inbound and outbound customer calls effectively.

- Scheduling the pickup, generating the booking number and Airway Bill.

- Providing accurate information and highest quality of services to customers on shipment status,

service, and deliveries.

- Delivering an exceptional service during TNT transition to FedEx, handling requests and

providing support to assist internal and external customers in USA and Canada with shipments

moving through FedEx and TNT networks.

- Utilizing TNT-FEDEX computer system to assist customer with rate quotes, shipment tracking.

- Providing the ultimate customer service experience to our customers by proactively assisting with

all delayed, undeliverable and incomplete consignments (including customs clearance issues)

utilizing several resources and departments to effectively meet the customers' needs.

Shokouh English Institute 03/2012-01/2014

English Language Instructor Tehran-Iran

Dedicated ESL teacher focused on providing an innovative, fun, and inspiring classroom. Track

record of encouraging students to master English while also nurturing their love of the language.

Committed to finding new methods to get better results and improve the ESL program.

Responsibilities:

-Teaching English grammar, speaking, listening, writing and reading skills to the elementary, secondary, post-secondary levels and adults.

-Organizing lesson plans to ensure that students meet and exceed English learning targets.

-Teaching IELTS, TOEFL, FCE skills to University students.

-Assigning, correcting, and grading homework and identifying areas in need of improvement

Iran-Australia School of Foreign Language (ISOFL) 06/2010-01/2014

Tehran-Iran

TESOL Instructor

-Creating lesson plans, including developing assignments and activities.

-Teaching beginner, intermediate, and advanced levels.

-Using technology to develop interactive teaching activities.

-Working with students during planning period to help them catch up or tackle topics they are struggling with.

-Managing a large number of students in a classroom to ensure effective learning.

-Proficient in developing activities, tools, and methods to help students learn English in different

and unique ways.

-Organizing and leading group discussion in classrooms on diverse topics.

-Inspiring and praising students' attempts in learning English language.

-Providing tips on rules and guidelines on English grammar and helped them identify parts of speech and sentence structure.

-Providing textbooks, videos, and pronunciation techniques to students.

-

EDUCATION:

-Houston Community College 2016-Now

Associate of SCIENCE: Chemical Engineering

-Azad University of Iran 2006-2010

Bachelor's DEGREE: English Language Translation

Licenses & Certifications:

-Institute of Applied Science Technology Jahad Daneshgahi (IASTJD)

TTC (TEACHER Training Certification)/Teaching English to Students of Foreign Language Certificate. Tehran-IRAN 06/2007-No expiration date

-Texas State Board of Pharmacy 05/2019 - 05/2021

Registered Pharmacy Technician Trainee (Registration No.296482)

Honors & Awards;

-Member of the Association of College Honor Societies for commitment

to the ideals of Scholarship and Leadership. 02/2017-Now

Issuer: The National Society of Collegiate Scholars Houston-Tx

Language Skills:

English (Full Professional Proficiency)

Persian (Native or bilingual Proficiency)

, Excel, outlook, Power point, LIMS Software, Breeze Software,, validation knowledge.

Contact this candidate