Project Manager Technician

Steve Couillard

Engineering, Technical Support and Client Professional

admiwc@r.postjobfree.com

***** ******** **./ *** **** Forrest, CA 92630 Phone: 818-***-**** Synopsis

I’m a self-motivated, lifetime career professional in technical disciplines; focusing on audio, video, theatrical lighting, IT and telecom Industries. Projects with commercial, broadcast, industrial, government, Fortune 100/ 500 companies and high-end consumer markets. My background has been in theme parks, studios, field engineering, technical support, project management, facility operations and sales/marketing. I’ve been very successful with my interpersonal relationships which provides me with the confidence to communicate effectively with all types of people. This has ranged from high-end level residential customers all the way up to professional engineers, architects, contractors, designers, corporate executives and end users. I work well under pressure and remain calm and methodical in difficult situations. My conflict resolution skills are also strong in both technical disciplines and in client relations. Howard Technology Solutions - Lake Forest, CA April 2019 - Current Pre Sales Engineer/ Application Engineer

Attend client meetings with Account Representatives, establish relationships, propose equipment and system designs based on applications. Project management, design engineering, application engineering and work along side accountant representatives to establish relationships with the client. Produce one-line drawings, BOM’s., SOW’s and quotations to meet project time-lines. Establish new partner relationships for the resale of new manufacturing lines, product training with staff, clients, specifiers and product testing of new technologies. Provide field service work to install, calibrate, program systems and train end –users on the operation of commercial AV systems. Provide O&M manuals, portfolios’ and system manuals at project end.

Universal Studios – Hollywood, CA February 2016 – April 2019 Sound, video and lighting technician

Sound, video and lighting technician for Universal Studios. Work in the Electric Department to maintain, upgrade or program sound systems, video systems and lighting systems throughout the park. Responsible for system start-ups, troubleshooting, repairs, set ups, adjustments of audio, video and lighting systems. Equipment interfaced with including but not limited to Christie, BARCO, QSC, Yamaha, Shure, Sennheiser, Bose, JBL, AMX, ETC lighting, Alcorn McBride, Apple, EV, Allen Bradley, LG, Samsung and Sony. DOLBIL Laboratories – Brea, CA July 2015 – February 2016 Director of Audio Visual Services

Director of A/V services for the Embassy Suites Hotel(s) in Brea, Santa Ana and Arcadia. Provide customer services to hotel clients with respect to their audio, video, lighting and IT event needs. Provide designs, quotations, equipment set up and testing, client interfacing and content interfacing with A/V technologies. FREELANCE - Self Employed – Brea, CA September 2014 – July 2015 Audio, Video and Lighting Field Technician

Freelance work doing A/V, teleconferencing, IT, lighting and high-end audio (home theatre systems) Resolutions up to 4K and the use of Blu-ray, high-res servers, data storage and PC/Mac systems. The GDR Group (assigned to Broadcom Corp) Irvine, CA August 2012 – September 2014 A/V & IT Technician – (Contract)

Worked as an A/V, IT, telecom and teleconferencing technician. Project management and meeting support technician for over 150 conference rooms with A/V and teleconferencing equipment. This included video projectors, LCD/plasma displays, projection screens and teleconferencing equipment from LifeSize and Tandberg. Maintained, repaired, retrofitted and serviced projectors, flat screen displays and teleconferencing gear. Interfaced with the professional staff and the high profile visiting clients. Applied Minds, Inc. – Glendale, CA September 2011 – August 2012 Electronics Technician – (Contract)

Performed electronics and electrical technician work with audio, video and lighting technologies for Applied Minds, Inc. This was on prototype projects for the government, military, entertainment industry, Fortune 100 companies and the private sector. Also helped to create the specifications for product designs, establish BOM’s for projects and advise other departments on the design/build status for projects. PrismPoint – Ann Arbor, MI / Hermosa Beach, CA January 2003 – September 2011 Owner and Operator

Owner of a technical service company providing field service engineering and design services to the residential and commercial A/V and lighting markets. New systems, remodels/ retrofits and additions. Expertly design, install and calibrate lighting, AV and teleconferencing systems for the commercial and broadcast markets. Provide technical field services, preliminary drawings, site surveys and quotations. Products used included but are not limited to video projectors, flat screen displays, video screens, home theater systems, remote control systems, audio loudspeakers and lighting & dimming control systems. KABC TV; Hollywood / Glendale, CA November 2001 - January 2003 Department Head / Electronics Technician

Served as Head Electronics Technician for the Production Electric Department at the ABC studios in Hollywood; maintaining lighting and dimming control systems, design and construct electrical props. Quickly promoted to Department Head for the newly constructed KABC 7 TV studios in Glendale; responsible for all maintenance of lighting control systems, lighting board operation, master stage electrician, props construction, props manager, stage carpenter, audio, video and lighting technician. Charged with scheduling of stage personnel, equipment maintenance schedules, expendable purchasing, payroll, special studio and field shoot coordination and enforcement of union and company policies. Intellisys Group (Digital Networks) – Irvine, CA October 2000 - November 2001 Senior Project Manager

Directed as many as ten different sound and video projects at one time, tracking orders, following up on product, attending field project meetings, provided field service work setting up sound systems, video projectors, interfacing components from Christie, Auto Patch, Extron Electronics, Sony and JVC. Utilized Christie video cubes, Extron switchers, Sennheiser audio, AMX and Crestron touch panels and Sony video products at the Southern California Edison Facility, Boeing Aircraft Main Boardroom, KPMG Computers, Kettle One Spirits, Fullerton College of Optometry and Lockheed Martin Aircraft Headquarters. Responsible for project management from start to finish with audio/video systems. Disneyland Amusement Park – Anaheim, CA June 1998 - October 2000 Technical Duty Manager (contract position)

Acted as a Technical Manager for the new Innoventions Technology Center at the Disneyland Park in Anaheim, California; provided design correction, documentation, maintenance and repair of lighting, video, audio, computer network, animatronics, robotics, KIOSK displays and electro-mechanical systems. Coordinated all work for technicians and created technical building status reports to building op’s manager. Sample Project Roles

Sony Interactive, MGM and Warner Music – A/V integration and custom system rendering – So, CA Technician/ Programmer – NBC/Universal Studios – Harry Potter Castle projector mapping – LA, CA A/V tech for Broadcom - A/V, IT, Telecom systems and extensive teleconferencing – Irvine, CA Department Head – KABC TV 7 and lighting stage crew head for the 2002 Academy Awards - LA, CA Lighting board operator – ABC World News/ KABC Local News – LA, Glendale and Hollywood, CA Project Manager - Boeing Aircraft - $1.8 million A/V/ lighting project for main demo room – Anaheim, CA Project Manager - Southern California Edison – Christie video cubes, audio and data scalers – LA, CA Field Tech for high-resolution video projectors at the IBM sales office - Milwaukee, WI Field Engineer for 900 circuit dimming system at the Grand Hyatt Resort - Maui, Hawaii Field Engineer for 2,000 circuit Television Broadcast Companies - Seoul, South Korea Field Engineer for film lighting at Industrial Light and Magic Studios (Lucas Films) – Central CA