SUZANNE Y. YANEZ

520-***-**** (CELL) DONASUSANNA @YAHOO.COM

OBJECTIVE

An extremely devoted individual with a stellar background performing administrative tasks. Proven commitment to provide excellent customer service and ability to operate multiline complex telephone systems.

SUMMARY

Major strengths include excellent communication skills, attention to detail, scheduling, payroll, computer literatye. I am accustomed to working in a fast paced environment with the ability to think quickly and successfully handle difficult tasks and people.

WORK HISTORY

Clerical/Assembly

The Temp Connection Tucson, AZ July 2017 – present

Administrative Assistant

Randstad Staffing Tucson, AZ April 2014 – July 2017

Answered telephone

Filed /Copied work

Provided customer service

Data entry

Utilized office equipment

Opened confidential voting ballets and properly disposed of the envelopes

Receptionist

Sunshine Bus Line Douglas, AZ February 2009 - February 2014

Answered multiline telephone

Scheduled transportation

Dispatched shuttles

Printed tickets for manifest

Operated cash register

Utilized office equipment

Ordered office supplies

Filed paperwork

Administrative Secretary/Receptionist

Vista Service Station Maintenance

* Provided excellent customer service

* Answered multiline phone lines

Scheduled service calls

Managed customer complaints

Data entry for accounts receivable

Collected on past due accounts

Logged employee time sheets

Conducted Inventory of office supplies

Office Manager

Coverall Cleaning Concept Tucson, AZ June 2006 - January 2008

Assisted in creation of clients proposals

Scheduled appointments for Research and Development and Orientations departments

Assisted franchise owners with English/Spanish translations

Accompanied franchise owners to new business accounts

Collected on pat due accounts

Customer service

EDUCATION

American High School Lansing, IL

Diploma

Tucson College Tucson, AZ

Computer Specialist / Certificate

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