Pet groomer
Resume:
SOFIA TSEPELEVA
Gardnerville Nv 775-***-**** **********@*****.***
Skills and highlights
Strong Organization skills
Telephone etiquette / answering phone and booking appointments
Customer service excellence
Team leadership
Staff training
Cash register operations
Proper dog restraint
Dog grooming
Pet CPR
MS office/ computer skills
Ability to work in fast paced environment
Ability to multitask
Empathy and compassion
Desire to learn new skills and grow
Strong work ethic
Attention to details
Excellent Time management
Education
Douglass high school
2007-2010
ASHWORTH COLLEGE 2016
Experience
Self-employed January 2020-current
East to west coast grooming July 2017-December 2019
Dog groomer
Perform grooming services per customer instructions and ensuring the safety and well being of dogs
open and close registers/handling cash
Answering phones and booking an appointments
Selling additional product and services
Cleaning and sanitizing kennels, grooming and bathing areas
Petco
Grooming salon manager
November 2016-july 2017
Provide excellent customer service. Answer questions and address complaints
Oversee daily operation and scheduling staff
Schedule and coordinate appointments
Hired and trained employees
Answering phones
Filing daily paperwork
Reading sales reports and margins
Pet stylist
April2013-november 2017
Blind dog coffee
Demo representative
2012-2013
Providing customer service by answering product related questions
Serve samples and demonstrate product
Contact this candidate