Professional Summary

Result oriented business leader with 20+ year of extensive experience in successfully driving technology and business solutions in Enterprise Application Market. Specialized in building high performance teams and customer centric solutions. Currently operating out of North America and managing multiple customer accounts, strategic relationship, P&L, and vendors with the help of high-performance professionals:

Dileep is a seasoned SAP Program Manager, Senior SAP consultant, Business Analyst and Solution Architect. He has in-depth SAP functional, program management and execution expertise on 10+ SAP transformation projects including S/4 HANA. He has worked in various capacities and got extensive SAP experience of 16+ years and expert domain knowledge in Finance for 4.5 Years.

Over his progressive 20+ years of career, Dileep has worked in various Implementations, Roll outs, AMS, Upgrades and Enhancement projects and demonstrated Strong leadership, organizational and interpersonal skills while managing large teams.

Other than management of deliverables, Dileep’ s area of strengths is turning opportunities into business deals, presenting SAP driven solutions in ERP market with a budget and execution plan. Dileep has anchored multiple client meetings and presentations including solution demo, estimations, and resource planning.

Dileep has also driven the initiative to build & maintain SAP Global Practice and Center of Excellence with highly motivated talent pool.

Professional Qualification

The Institute of Management Accountant of India (ICAI)- Specialization in Finance

Master of Science from Rajasthan University

Major SAP Projects History:

Project: SAP AMS

Company: ITC Infotech

Client: Reynolds Consumer Products-USA

Industry: Manufacturing

Role: Client Account/Service Delivery Manager

Duration: Feb ‘20 – Current

Management and delivery of SLA driven Multi-County Global AMS across finance stream.

Management and delivery of projects associated with AMS engagement.

Managing the expectations of Project Stakeholder, Business partners in the eco-system.

Responsible for business planned revenue, ROI, and tapping potential growth drivers

Client meeting, presentations, and negotiations to acquire new business opportunities across North America for existing and prospective clients.

Contract Negotiations and turning business opportunities to actual revenue

Build and maintain in house “Center of Excellence” with a highly talent pool of resources

Managing human assets: attract, retain, and grow expert consultants. Take care of career development, people management needs and skill developments

Project: SAP S/4 HANA implementation

Company: ITC Infotech

Client: Coach (Tapestry)-USA

Industry: Fashion Retail

Role: Client Account/Delivery Manager

Duration: Apr ‘18 – Jan’20

Multicounty Global transformation of legacy system to S/4 HANA across 500+ sites in Coach

Managed successful delivery of entire life cycle of the project with a team size of 20 consultants and 200+ End users in finance stream.

Management of senior level stakeholder’s expectations and business partners

Driving responsibilities and supervise work of executives to get high level of motivation and maximum performance

Plan and maintain revenue & margins for responsible areas. Tap Growth opportunities.

Client meeting, presentations, and negotiations to acquire new business opportunities across North America for existing and prospective clients.

Build and maintain in house “Center of Excellence” with a highly talent pool of resources

Build up and Maintain a team of high motivated resources and drive the team to achieve higher productivity.

Project: SAP S/4 HANA implementation

Company: ITC Infotech

Client: Elior India LLP

Industry: Hospitality and Catering

Role: Project / Delivery Manager

Duration: Jul ‘17- Mar ‘18

Big Bang End to end implementation of S/4 HANA across 80 sites in a record time of 4.5 months involving all the primary modules (FICO, MM, SD, PP, QM)

Managed delivery of complete project with a team size of 20 consultants and 200+ End users

Management of stakeholder’s expectations and organization change management

Used RDS methodology during the entire implementation and ensured industry best practices

Finalization of project plans, metrics, work packages, risk assessment, budget management and resource management.

Ensured no schedule and efforts variance during the execution phase

Finalization of clear and detailed SoW for project execution and with clear deliverables

Expert business process consultancy to map client’s business requirements

Managing AMS with defined and agreed SLAs

Project: Delivery / Account Management

Company: ITC Infotech

Client: Multiple

Duration: Apr ’16 - Jun ‘17

Driving ERP business activities for industries such as Manufacturing, Hi-tech, CPG & Retail

Identifying industry needs, creating offerings, managing resource pool, marketing capability, building competency and knowledge management

Developing and steering strategic business alliances and partnerships

Responsible for Revenue and Gross Profit targets

Rendering Business Consulting and ERP Advisory Services

Manage client relationships across services and verticals

End to end deliveries and execution of various implementation and AMS projects.

Currently managing a global team of resources including functional and technical consultants and project managers.

Leading and anchoring SAP Retail vertical

Managing human assets: attract, retain, and grow expert consultants. Take care of career development, people management needs and skill developments

Project: SAP IS - Retail Implementation, Roll Out and Support

Company: ITC Infotech

Client: ITC Limited: Lifestyle and Retail Business Division

Industry: Retail

Role: Project / Delivery Manager

Duration: Apr ’14 - Apr ’16

Big-Bang implementation of SAP-IS Retails in “Lifestyle and Retail Divisions-ITC” across 200 outlets at same time with onsite-offshore model.

Established detailed project plans, metrics, work plans, schedules, resource plans and status reports and managed delivery of complete project with a team size of 40 consultants.

Managed and monitored business stakeholder expectations and overall organizational change through OCM (Organization Change Management) team

Led creation of clear and detailed SOW (Statement of Work) for project planning, blueprint, and realization phases

Ensured SAP implementation best practices throughout the life cycle including business process re-engineering and solution blueprint.

Deployment of standard SAP packaged solutions, custom developed solution, and hybrid SAP delivery model (SAP solution integrated with other third-party solutions with moderate / heavy RICEF objects)

Established a seamless integration between POS (Point of Sale) terminals across 200 retail Outlets (approx...) and third-party vendors like PLM (Product Life Cycle) and TNA (Time and Action)

Established continuous support model and processes and transitioned to support team

Awarded as “Best Delivery Manager” at corporate level during execution of the project

Project: SAP ECC Implementation, Roll Out, Support & Upgrade

Company: ITC Infotech

Client: ITC Limited: Hotels Division

Industry: Hospitality

Role: Project / Delivery Manager

Duration: May ’09 – Mar ’14

Implementation of SAP-ECC in “Hotels Divisions-ITC” across 20 hotel properties

Management of the project with a team size of 20 consultants within Time, cost, and scope

Established a seamless integration between Micros Fidelio (Opera) & SAP through XI.

Ensured ASAP methodology is followed throughout the life cycle of the project.

Optimum utilization of resources and ensured smooth delivery.

Coordination with client Project and Program Manager on day to day basis for monitoring the progress of the project, delivery schedules etc.

Doing risk assessment & defining mitigation plan in place well in advance

Upgrade from ECC 6.0 to ECC6.0 EHP5

Project: SAP ECC 6.0- Global Implementation and Roll out

Company: ITC Infotech

Client: Arcelor Mittal Steel Ltd

Industry: Manufacturing

Role: Project / Delivery Manager

Duration: April ‘08 – April ‘09

Global implementation of SAP in “Arcelor Mittal Steel Ltd.” across 6 countries in very challenging timelines and budgets wherein 63 legal entities went live across the globe in the period of 6 month

Management of complete project in terms of scope, deliverables, methodology with a team size of 25 consultants across the modules with an onsite-offshore model

Ensuring adherence to ASAP methodology, other quality parameters & SOX compliance

Creation of Global Template and pilot template implementation prior to global rollout.

Liaison with ArcelorMittal Project Manager on day to day basis for monitoring the progress of the project, delivery schedules etc.

Ensuring proper coordination between project team & business

Doing risk assessment & putting the mitigation plan in place well in advance

Project: Center of Excellence/Pre-Sales

Company: ITC Infotech

Client: ITC

Industry: Manufacturing

Role: Solution Architect

Duration: Sept ‘07 – March’08

Building and providing world class business solution across customer landscape

Participating in business discussions, from solution point of view, demos, and presentations as part of pre-sales activities

Leading a team of consultants engaged in the customer projects and assignments

Building and Maintaining pre-configured template as part of in-house solution for quick deployment

Risk assessment, budgeting and building winning proposals

Delivery ownership of finance modules across various projects

Project: SAP ECC 5.0 – Implementation

Company: ITC Infotech

Client: Wimco Ltd.

Industry: FMCG

Role: Project Lead

Duration: Jan ‘07 – Aug ‘07

Responsible for overall delivery of the project reporting to project manager

Preparation & Execution of project plan, resource plan, cutover plan, Roles & authorization strategy, Data Migration plan, testing plan & Post go live support plan.

Technical Solution for complex business scenarios and guiding team members

Expert Business process consultancy to client to handle business situations.

Project: SAP ECC - Support

Company: ITC Infotech

Client: ITC Limited – CPG Division

Industry: CPG

Role: Team Lead- FI & SD

Duration: Feb ’06 – Dec ’06

Ensure proper support to users and manage a team of 5 consultants to configure system to map the process enhancement / improvements and resolve issues timely as per SLA.

Changing the system to ensure statutory compliance excise, sales tax etc.

Imparting training to end users for smooth running of transactions

Developed a mobile interface with a third-party vendor

Project: SAP ECC-Implementation

Company: Tata Steel

Client: Tata Steel - Rings & Agrico

Industry: Manufacturing

Role: Module Lead- SD Module

Duration: June’05 – Jan’ 06

Study of As-Is & Design of “To Be” process with team size - 4

Configuration of entire sales & stock transfer cycle

Configuration of integration with MM & FI, various account assignments. Sub-Contracting, Credit Management, Rebate Agreement, CIN etc.

Imparting training to the end users with the help of team members.

Debugging of error & advice technical people for the desired changes.

Preparation/Review of functional specifications and Usage of USER EXITS, BTEs FUNCTION MODULES, Queries.

Project: SAP ECC-Implementation

Company: Tata Steel

Client: Tata Steel Tubes

Industry: Manufacturing

Role: Module Lead - SD

Duration: Nov ’04 – May ’05

As-Is, To-Be and fit -Gap analysis on complex requirements in line with the best practice.

Configuration of transaction flow from Sales order, Delivery, Billing including credit management, Stock Transfer, Subcontracting Cycle etc. including CIN.

Configuration of Pricing Condition Techniques by using Condition Table, Condition Type, Access sequence, Pricing Procedure using requirements & routines Pricing Procedure Determination, condition supplements, condition exclusions, Rebate agreement etc.

Guidance & support to the team members, Solving cross-functional issues

Preparing Functional Specifications and Coordinating with ABAP Team for User Exits.

Project: SAP ECC - Implementation

Company: Tata Steel

Client: Bansal Mechanical Works

Industry: Manufacturing

Role: Module Lead: FI & SD

Duration: April ’04 - Oct ‘04

Study of AS-IS process, Preparation of blueprint and realization of the same

Responsibility involved the configuration of entire sales / stock transfer cycle along with CIN (Country India Version)

Project: SAP R/3 - Roll Out

Company: Tata Steel

Client: TATA SSL

Industry: Manufacturing

Role: Team member-SD and FI

Duration: April ’03 – May ‘03

Study of AS-IS process, Preparation of blueprint & Gap Analysis

Configuration and Testing of various scenario as per to be process, Imparting users training

Data Migration, Go-Live and Post Go-live Support

Project: SAP R/3 – Support

Company: Tata Steel

Client: Tata Steel

Industry: Manufacturing

Role: Team member-SD and FI

Duration: Jan ’01 – March ’04

Support & Handling user calls in SAP-SD and FI business processes

Configuring system for process modifications & statutory requirements sales tax, excise etc.

Implementation of EWT (Extended Withholding Tax)-Changeover from CWT

Upgrade from 4.6 to 4.7 enterprise version

Implementation of customized freight module and Tax Collection at Source

Developed an interface with SMS for sending collection, outstanding & stocks

Domain Experience: Aug ’97 to Jan ‘01

Customer Name

Tata Steel

Industry

Manufacturing

Role

Finance & Administrative Manager-Tata Steel (Mumbai)

Responsibility

Management of entire Finance and Administrative function of Tata Steel marketing and Sales Div. Mumbai

Certificates /Training/Awards

Won quality awards for the following two projects at Tata Steel

oEnhancement of customer satisfaction index

oReduction in cost of idle funds annual saving was approx. 10 crores per annum

PMP Training

Solution Manager Training from SAP

INDUSTRY

CPG

Retail and Fashion

Logistics

Manufacturing

Hospitality

Corporate

SAP SPECIALIZATION

SAP Sales & Distribution

SAP Financial Accounting

Skill Set

SAP Business Development

Strategic and Tactical Planning

Revenue Generation and ROI

Costs & Budget Management

SAP Global business Transformations

SAP-Project -Onsite/Offshore Delivery

Project Execution Best Practices

Project Advisory Best Practice

Project Risk Identification/ Mitigation

Organization Change Management

Business Process Re-engineering

Solution Architect

SAP System Integration

SAP Functional Specification

System Configuration

SAP-AMS services

Strong Domain knowledge of Finance

Validation & Verification (Testing)

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