Java Engineer
Resume:
Sowmya Raju
********@*****.***
JOB OBJECTIVE
Scaling new heights of success and leaving a mark of excellence in assignments which involve analytical capabilities and professional growth
AREAS OF EXPERTISE PROFILE SUMMARY
Incident Management
Client Management
Stakeholder Management
Analytics & Real Time
Monitoring
Product Development
Project Management
Deviation Management
Java Development
A competent professional with 4+ years of experience in Ticket/Incident management, Java Development and Troubleshooting in energy domain
Skilled in:
o Coordinating with the internal stakeholders to identify improvement opportunities on incident management and reporting
o Brainstorm the critical incidents with the client and internal teams to assign priority number and timelines
o Working closely with developers and reporting the progress on incidents to client with timelines and UAT accuracy
o Assuring the incident resolution are in compliance with the specifications o Tracking rework incident and address client’s feedback & concerns o Coordinating & Developing applications of critical systems for delivering high- availability & performance
o End to End functional testing for WEB application on all modules as part of UAT & Production release including documentation of project manuals/guides Functional Skills:
IT Skills:
Java Technologies : Core Java
Web Technologies : JavaScript
Database : MYSQL, SQL Server
Web Development : HTML
Hands on Experience : WLM, BMS, Niagara, WEM Apps, MADApp, MS Office Suite Learning Experience : ServiceNow and Selenium
EDUCATION
2011 Bachelor of Engineering in Computer science Anna University PERSONAL DETAILS
Date of Birth: 5th August 1990
Marital Status Married
Monitoring incident/project progress & outstanding issues. Ensuring quality & timeliness of the deliverables; preparing monthly dashboard on Incident and deliverables, regular status review with Internal stakeholders
Setting expectations & priorities throughout Incident life-cycle; assign the critical ticket to internal team basis skill set
Working with Client & Internal stakeholders for reviewing the test cases and analyzing change requests & enhancements
Completing product development as per requirements, contributing to team meetings, handling basic troubleshooting in development & production
Hands on experience in Service channel, WLM in managing the Incident life cycle
Categorize & prioritize the Incident basis requirement & criticality
Brain storm the action proposal with the client for critical items and share feedback to the internal team
Publishing dashboard on open & closed Incidents and project status at each phase
Periodic review with Client & Internal stakeholders
Handling Java development including design & troubleshooting of applications, conducting validation & testing with onsite
& offsite teams. Designing & developing user interfaces applications
Professional EXPERIENCE
Aug’14 to May’19 United Technologies Limited, Bangalore as Staff Software Engineer
Contact this candidate