IT Support Specialist / Contracts Manager

Thomas A. Duncan

**** ****** ****** ****, *********, FL 32955

Email: *********@*****.***

Mobile: 407-***-****

OBJECTIVE:

Obtain and maintain an IT/CyberSecurity related position promoting technical development, paving the road towards becoming a major contributing asset to your great organization. SUMMARY STATEMENT:

Bachelor of Science Degree in Information Technology (IT), with 4+ years of computer and business skills, as well as an ability to successfully manage multiple projects simultaneously; work well independently to meet rigorous deadlines; work effectively with people from diverse professional and cultural backgrounds. Proficient/knowledge in MS Office Suite, AutoCAD, 3D StudioMAX, Visio Professional, MS Access, Networking, HW/SW troubleshooting/upgrades, MS Windows Server Migration, MS Operating Systems XP-10, Linux variations, VPN, Firewalls, VMware Virtualization, track/update inventory, VoIP, Active Directory, SharePoint, and Remedy Ticketing System.

• Active Top-Secret Clearance, DoD CAF/OPM 2019

• U.S. Citizen

• Network Support Technician Certification, 2017

• IT Client Specialist Certification, 2017

• IT Fundamentals Certification, 2018

• A+ Certification, In-Progress

• Security+ Certification, In-Progress

• ISO 9001:2015 IAT Member

• Strong written/verbal Communication skills

• Volunteer Youth League Baseball Coach

EDUCATION SUMMARY:

• Degree: BS in Information Technology Systems

Concentration: CyberSecurity Track

Institution: Seminole State College of Florida

• Degree: AA Degree

Concentration: General Studies

Institution: Indian River State College of Florida

• Degree: HS Diploma

Concentration: General Studies

Institution: Merritt Island High School

Thomas A. Duncan

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PROFESSIONAL WORK EXPERIENCE:

Contracts Manager, July 2020 – Present

Innovative Reasoning, LLC. Orlando, FL

Job Type: Salary/40 hours per week

• Provide administrative support to all phases of Contracts lifecycle in compliance with Prime/Subcontracts

• Track submittals, reports, and other contractual documents

• Review/Mark-up Teaming/Non-Disclosure Agreements

• Support IR Business Development

• Administer/Facilitate Contractual Correspondence

• Assist in the processing of forms and agreements

• Research potential teammates by accessing various resources and public records

• Maintain active and historical contractual records, reports and documentation such as receipt and control of all reports and other documents for all projects

• Update/modify company forms and templates as needed used in business operations in compliance with Company processes/procedures

• Participate in special projects

• Perform other incidental and related duties as required and assigned. Multitasking. IT Support Specialist, December 2017 – Present

Innovative Reasoning, LLC. Orlando, FL

Job Type: On Call/Dual Hat

• Assist with NIST 800-171 compliance and ongoing conformity.

• Assist with a full migration of Server and Network, ensuring data protection and operational functionality.

• Assist with technical expertise to develop business initiative, planning and deployment of all aspects of IT infrastructure

• Collaborate with IT management to formulate strategic objectives on technologies, cost ROI functionality benefits and pitfalls on new and existing technologies

• Support with Client Data and connectivity by installing and configuring Routers, Firewalls, Antivirus solutions based on Network Topology and Security Policy

• Conducted research and evaluation of industry related technologies and trends in the network and telecommunications industries to advise on custom solutions. Contracts Administrator, April 2018 - July 2020

Innovative Reasoning, LLC. Orlando, FL

Job Type: Hourly/40 hours per week

• Provide administrative support to all phases of Contracts lifecycle in compliance with Prime/Subcontracts

• Track submittals, reports, and other contractual documents

• Administer/Facilitate Contractual Correspondence

• Assist in the processing of forms and agreements

• Research potential teammates by accessing various resources and public records

• Maintain active and historical contractual records, reports and documentation such as receipt and control of all reports and other documents for all projects

• Update/modify company forms and templates as needed used in business operations in compliance with Company processes/procedures

• Participate in special projects

Thomas A. Duncan

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Contracts Support Specialist, January 2017 - April 2018 Innovative Reasoning, LLC. Orlando, FL

Job Type: Hourly/40 hours per week

• Provide administrative support to all phases of Contracts lifecycle in compliance with Prime/Subcontracts

• Track submittals, reports, and other contractual documents

• Administer/Facilitate Contractual Correspondence

• Assist in the processing of forms and agreements

• Research potential teammates by accessing various resources and public records

• Maintain active and historical contractual records, reports and documentation such as receipt and control of all reports and other documents for all projects

• Update/modify company forms and templates as needed used in business operations in compliance with Company processes/procedures

• Participate in special projects

• Perform other incidental and related duties as required and assigned. Corporate Trainer/Kitchen Captain, October 2009 – March 2019 Hooters of America, LLC. Lake Buena Vista, FL

Job Type: Hourly/40+ hours per week

• Prepare menu items adhering to corporate standards

• Exceed nutrition/sanitation/safety Health-Code standards

• Monitor/Organize/Report food supply inventory ensuring adequacy

• Maintain a positive and professional approach with coworkers and customers

• Train Onboarding Managers/cooks with high detail and reasoning

• Assist in maintaining high morale during every shift

• Systematically approach orders to ensure ticket times stay at/under allowable threshold

• Constantly maintain a clean/sanitized work environment

• Report all uncontrollable issues to (MOD) Manager-On-Duty

• Troubleshoot/Resolve Kitchen Equipment issues

Contact this candidate