Project Coordinator Customer Service

Wynisha Cullins

**** ****** **. ********* ** ****4

**************@*****.*** C: 470-***-****

Work Experience Summary

Trained merchandising representative, with a passion providing excellent customer service and meeting job related goals, while maintaining good rapport with management and other staff

Education

Clark Atlanta University- Division of Social Sciences in Criminal Justice 2011- 2013

Clayton State University- Department of Social Sciences in Criminal Justice 2014- 2017

Professional Job Experience

Frito-Lay July 2019 – Present

FTM- Merchandiser Representative

Responsible for merchandising Frito-Lay’s complete line of quality products on the assigned route

Drive to variety of store locations retrieving Frito-Lay products from the backs of stores and ensuring that Frito-Lay’s products are both fresh and attractive to customers.

Responsible for rotating products from the newest dates to old

Checking in and out with mangers

Tidying up shelves and displays.

Assist in the assembling and disassembling of promotional materials such as signs, banners, and cardboard displays.

P. L. Marketing February 2015 –July 2019

Reset Merchandising Representative

Achieve bi-weekly business objectives through store reset layout and placement of new items at all assigned Kroger stores.

Responsible for complete 4 to 32 feet of category resets in store which includes tagging, rotating and placing POS materials products on shelf.

Provides excellent customer service to the everyday Kroger shoppers.

Stock new products

Premium Retail October 2018 – February 2019

Project Coordinator/ Merchandiser

Ability to implement retail plan-o-grams and merchandising materials.

Overseeing and directing team of individuals who will be removing/placing merchandise.

Work with store management and team members to complete the reset within the allowed time frame.

Stock new products

Acosta Sales and Marketing November 2015- November 2018

Territory Manager

Worked with major consumer brands and represented customers and clients in retail locations.

Executed product placement through plan-o-grams, including but not limited to, voiding corrections, stock rotations, building displays, and completing survey.

Rid Aid Pharmacy April 2011- May 2015

Customer Service Representative

Served as cashier; responsible for opening and closing registers as well as cash counts.

Provided customer service that welcomed and honored internal and external customers.

Provided excellent customer service by assisting customers with all shopping needs.

Effectively promoted the services and promotions of business to customers.

Built displays of merchandise and completed new plan-o-grams on weekly basis.

Conducted inventory counts and ordered merchandise based on the results.

*Professional References Upon Request

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