Front Desk Receptionist
Resume:
Maria Brown
Alliance, OH
*********@*****.***
Work Experience
Medical Assistant/Receptionist/office manager
Alliance Recovery Specialist - Alliance, OH
December 2016 to Present
Answer phones, sign patience in and reschedule appts,charting, pull lab reports, enter patients into lab testings, drug testing, vitals, pull oarrs, data entry, prior authorizations, call in prescription, insurance co-pays.
Sales Associate
JCPenney - Alliance, OH
October 2016 to January 2017
Helped customers, ran register, stocked clothes, answered phones. Pharmacy Technician
kmart - Canton, OH
January 2015 to May 2016
Responsibilities
Fill scripts, answered phones, waited on customers, inventory, our dates etc. Accomplishments
I love my customers.
Skills Used
Friendly curtsey's and a positive attitude.
Hardlines Merchandiser
Kmart sears holding - Canton, OH
October 2013 to January 2015
Unloaded trucks, stocked shelves, helped customers, worked in all hardline areas. Medical Assistant student
alliance career centre - Alliance, OH
November 2010 to June 2011
Majored in medical assistant program.
Student Clinicals
alliance family medical foundation - Louisville, OH March 2010 to June 2011
Answered calls, scheduled appointments, co-pays, medical assistant work. Pharmacy Technician
Rite Aid Pharamacy - Alliance, OH
October 2004 to April 2006
Answered phones, filled scripts, register, helped customers, inventory. STNA/HHA
Altercare of Alliance - Alliance, OH
May 2001 to August 2003
Took cared of the elderly.
Education
medical assistant certificate in medical assistant alliance career center - Alliance, OH
November 2010 to June 2011
High school or equivalent in phlebotomy, pharmacy tech, medical assistant alliance career center - Alliance, OH
November 2003 to June 2004
certified stna in stna
alliance career center - Alliance, OH
August 2001 to October 2001
Skills
• im patient, i enjoy helping others. i have computer skills, medical terminology. (10+ years)
• Conduct physicals Pregnancy testing Drug testing Check vital signs Calibrated diabetic machines Logged medication and supplies Operated Autoclave Assisted in pelvic exams and minor surgeries Entered medical records in electronic form Worked front desk/reception Set up appointments Checked in/out and patients Medical Field Skills Medical Office Skilled Anatomy Blood Pressures Vein Punctures Sugar Checks Urine Specimen Sterile Dressing Recording Vital Signs Legal Terminology Fill Prescriptions Know Sterile Techniques Intramuscular Injections Head to Toe Assessments EMR Front Desk/Reception Vision Exams School Physicals, Prior Authorizations, fax. (2 years)
• Vital Signs
• Injections
• Patient Care
• EMR
• Epic
• Front Desk
• Front Office
• Medical Receptionist
Certifications and Licenses
N/A
driver's license
Assessments
Medical receptionist skills — Proficient
March 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Familiar
June 2020
Identifying and resolving common customer issues
Full results: Familiar
Nursing assistant skills — Completed
February 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Receptionist — Familiar
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Patient-focused care — Familiar
January 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I enjoy helping others. I enjoy being around people. I'm a fast learner and I'm always willing to learn new things. I am a team player. I work well with others. I have customer service experience and medical office.
Dr. Philip Kennedy
Kimberly Hines
Amy Eberling
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