Project Manager Analyst
Resume:
Melody Dashora
Biomedical Engineering Student (MD track) who needs some work other than studies
(money)
Frisco, TX 75034
*************@*****.***
I have 15 years of Analytical skills. I love data, helping others, and work hard to do a great job. I create documentation and artifacts in-line with Business needs. This includes Business plans, scopes, functional specs, reporting, testing, data analysis, and much more. I can find the needle in the haystack.
Authorized to work in the US for any employer
Work Experience
Systems Analyst
Strive Consulting - Richardson, TX
August 2019 to November 2019
Project is to integrate systems, procure resources and manage issues within HCSC specified project
• Work with on-premise and offshore teams to make sure requirements are met and tested for Development
• Report and try to resolve system integration issues by reaching out to teams and increasing collaboration and problem-solving techniques
• Documenting systems and processes revolving to and from connections to API's, MuleSoft and e- Gateway
• Researched scenarios in various systems to make sure scope creep doesn't occur
• Creating Deliverables and Status Updates every week
• Presented updates for multiple applications and testing to operations and project management team
• Worked with stakeholders to validate system capabilities
• Worked well gathering instrumental people to not only provide solutions for issues in various environments but made sure that there were business stakeholders available in case financial choices needed to be me made
• Found problems with mapping, tracking documentation for multiple integration points and tried to produce more communication by utilizing various collaboration tools - like SharePoint teams and gathering and uploading notes from e-mails, requirements by interview and documents stored on other SharePoint sites or on others desktop
Sr. Business Analyst
Northout
July 2011 to June 2019
Worked with several clients such as United Health Care Group, Australian Pharmaceutical Co. and Phoenix Police Department
• Aligned Resources with Requirements
• Created training content for Microsoft Systems Server
• Created Proposal and Enterprise Process Scoping documents
• Created Business Cases for Mobile Applications
• Recommended operational improvements based on tracking and Analysis
• Performed competitor benchmarking analysis and researched technology solutions
• Conducted interviews with key business users to collect information on business processes and user requirements
• Used in-depth complex formulas in excel to integrate data in usable drill-down reports
• Designed easy to use documentation including Business Terms, Business Rules, and objectives, Business Cases, Use Case Documentation, Test Strategy, Test Plans, Test Cases, Metrics, KPIs, and Company Specific Advanced Reporting within F&I system
• Project Planning and Project Scoping
• Provided Timelines
• Helped drive Rules needed to parse incoming e-mail for change request system Sr. Business Analyst
NASA - Langley, VA
January 2019 to May 2019
While getting my degree in AI, I was honored to receive an internship at NASA Langley Research Center in VA and have the chance to use the full realm of my Business Analyst skills.
• Created Advanced Mapping System for EVMS Projects
• SAP and Bob J Analysis Tools
• Created Proposal for a guide to Digital Transformation
• Gathered Requirements for improvement in systems and processes within ARD department
• Created Deliverables and Status Updates on a weekly basis
• Presented findings several times throughout project
• Recommended operational improvements and system development opportunities to stakeholders
• Developed Complex Access system utilizing VBA and SQL
• Created training and best practices documentation for Knowledge transfer Business Systems Analyst
Volkswagen
April 2011 to July 2011
Project was to provide a solution for paperless workflow system - internal and customer-based
• Worked with Finance and Underwriting (F&I) department in streamlining paperless loan and invoicing workflow system saving the company millions from shortened process flow
• Drove the entire project solution for the multi-million-dollar project
• Suggested programming teams to help coders run faster and improve efficiency
• Used Agile and SCRUM
• Designed easy to use documentation including Business Terms, Business Rules, and objectives, Business Cases, Use Case Documentation, Test Strategy, Test Plans, Test Cases, Metrics, KPIs, and Company Specific Advanced Reporting within (Finance) F&I system
• Determine Appropriate Solution, Internal Integration of Systems and 3rd Party Vendors to cover all in Requirements in short amount of Time
• Project Planning and Project Scoping
• Provided Timelines, PDM Documentation, and update reports
• Solved data problems in excel with complex formulas saving countless weeks or months of labor Business Analyst
SME
March 2010 to April 2011
Project was to gather and document stakeholder requirements from BRD to Test Strategy
• Determined and Clarified Stakeholder and SME requirements including gathering, documenting, diagramming, providing mockups and verifying requirements
• Worked with Project Manager and Client to bridge the gap in Project Plan/Scope
• Worked closely with Offshore team as well as onsite Management to keep communication open and clarify constraints
• Was told by several clients that they had never had a smoother project flow from requirements to delivery
• Completed Analysis of all documentation from Architecture, Business Requirements, and Specifications as all sources of documentation were created through different 3rd party vendors including Functional and Technical specifications for web applications created in Pega Rules Process Commander (PRPC) to meet a wide spectrum of client needs
• Defined critical requirements and constraints based on a conversion from Java web-based programming within an older PRPC environment to using the new tools and the Business Rules Management and design of PRPC "out of the box" utilizing PRPC 5.4
• Determined reliability of PRPC 5.4 and that it could handle BPM requirements recently used in previous platforms.
• Used Agile and Waterfall methods of Development including modern use of Scrum
• Designed easy to use documentation including Business Terms, Business Rules, and objectives, Business Cases, Use Case Documentation, Test Strategy, Test Plans, Test Cases, Metrics, KPIs, and Company Specific Advanced Reporting
Business Analyst
GEBBS HealthCare - Phoenix, AZ
November 2009 to February 2010
Project was to develop a solution to documentation and business model currently in place to a 6 Sigma/ Agile approach.
• Worked on DOD Tri Care system built-in PRPC 5.5 utilizing the Direct Capture feature in PRPC to help strengthen use case usability
• Created and extended Knowledge transfer to BA's for current application documentation utilizing features unknown to the client within PRPC 5.5
• Defined critical requirements and constraints based on a conversion from Java web-based programming previously created by a development team who did not understand the current requirements
• Defined, Scoped, Planned and Developed Reports needed based on DOD constraints
• Had to have Secret Clearance
• Worked with the project team in providing data models to find an easier way to handle BPM process
• Determined and Clarified Stakeholder and SME requirements including gathering, documenting, diagramming, providing mockups and verifying requirements before providing development timeline
• Provided a projected plan of SDLC for several projects Quality Assurance Business Analyst Lead
General Electric
January 2008 to January 2009
Project was to develop a solution to minimize the tax expense of GE Energy operations and investments while fully and efficiently complying with all laws of every country where GE Energy is doing business.
• Analysis of all documentation from Architecture, Business Requirements, and Specifications as all sources of documentation were created through different 3rd party vendors including Functional and Technical specifications for web applications built in Pega Rules Process Commander (PRPC) to meet tax department needs
• Defined critical requirements and constraints based on a conversion from Java web-based programming within an older PRPC environment to using the new tools and the Business Rules Management and design of PRPC "out of the box" utilizing PRPC 5.4
• Defined constraints of role changing and security issues with internal SSO or "secure sign-on" and integrating that with the old system of having to use different credentials securing areas specifically for SME's and Tax Management in changing Rules, Tax Changes and to Administrator roles while an Admin was on vacation or medical leave
• Created Project Plans, Analyzed; performance, constraints, flexibility, dev downtime, GUI's built in the
"Out of Box" PRPC 5.4 vs. Java Model
• Worked with different data models to find an easier way to analyze data in PRPC data tables as it was a constraint with the PRPC platform
• Determined reliability of PRPC 5.4 and that it was able to handle BPM requirements recently used in previous platforms.
• Worked closely with BMP Tax Manager, Project Manager with the Dev team onsite and offshore teams as well as the Pega Development team around the clock to define issues and constraints within the PRPC Dev, QA, and Production environments dealing with data loss, performance, and code changes during the transition
• Lead the test effort and designed Test Strategy, Plans and Test Cases for multiple Tax-related web applications
• Utilizing the consoles within PRPC to run code moving workflow within applications
• Monitored Data moves/changes from Access using TOAD to ORACLE and analyzed data integrity with PRPC tables
• Found processes were being slowed down tremendously in PRPC application when code was pulling data from other data sources and performing provision calculations.
• Managed defects, and tracked requirement coverage progress by using Microsoft Excel, and Quality Center and involved in the complete test life cycle of the project
• Designed the data for interpreting the positive/negative Scenarios and performed testing
• Supported GE teams all over the world in the creation of newly defined entities to centralize data and then analyzed incoming data and application use
• Reported defects on assigned bugs using GE's internal ticketing systems, tracked resolution of defects in Excel while retesting from the resolved build
• Consolidated multiple application status reports every week
• Mentored and trained assistant Business Analysts in QA and Document Development Life Cycle. Education
doctor in Biomedical
University of North Texas - Denton, TX
January 2020 to Present
Skills
• Operating Systems: Windows 3x
• 10
• Agile
• Microsoft SQL Server
• Scrum
• SDLC
• SQL
• Agile
• SQL
• Scrum
• SDLC
• Visio
• Business Requirements
• Requirements Gathering
• Test Cases
• User Interface (UI)
• Web Services
• Jira
• Requirements Gathering
• Test Cases
• User Interface (UI)
• XML
• User Acceptance Testing
• REST
• APIs
• Root Cause Analysis
• Test Automation
• MySQL
• JavaScript
• HTML5
• Waterfall
• Data Warehouse
• Application Development
• Software Development
Languages
• Arabic - Beginner
• Hindi - Beginner
Assessments
Critical Thinking — Expert
May 2019
Using logic to solve problems.
Full results: Expert
Analyzing Data — Highly Proficient
May 2019
Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data.
Full results: Highly Proficient
Data Entry — Expert
May 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Expert
Intermediate Word Processing with Microsoft Word — Highly Proficient May 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Highly Proficient
Research — Proficient
May 2019
Measures a candidate’s ability to follow protocols, interpret statistics and graphs, identify errors, and choose research methodology.
Full results: Proficient
Problem Solving — Highly Proficient
May 2019
Analyzing relevant information when solving problems. Full results: Highly Proficient
Basic Computer Skills: PC — Highly Proficient
May 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Highly Proficient May 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Highly Proficient
Analyzing data — Expert
January 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Expert
Spreadsheets with Microsoft Excel — Highly Proficient January 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Highly Proficient
Customer service — Highly Proficient
June 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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