December **** - current
December 2017- Current
September 2012 - May 2016
oday hamam
*** ****** **. ****** ** 76039
469-***-**** • ***********@*****.***
Objective
A position as an active employee, involving responsibility and working with others as a team members to achieve advancement and growth for the company.
Key Qualifications
● assistant manager 4 years hands on experience.
● Achieved assistant manager leadership certification.
● Customer service employee of the year.
Work Experience
assistant manager - sonic drive in
● Carhop, delivering food to the customers
● Drive thru, taking customers orders and assuring the food is correctly made.
● Kitchen, cooked all the food on the menu and stood over the cooks for corrections.
● Customer strive relations, answered all questions and complaints for customers.
● Training new hire for the job.
Dfw airprt valet
● customers relations receiving and dropping off high end vehicles.
● Podium responsibility checking out customers with cash and credit.
● Shuttle driving, delivering the employees to the terminals at Dfw airport to pick up vehicles .
● Training new hire on for the job.
Qatar Airways
● Passenger serve agent, rotations through ticket counters, lobby area, customs and arrivals . Assistant passengers in various areas throughout the airport and verifying passengers documents and flight informations.
● Gate agent (lead), include verifying constant passengers and crew interaction. Resolve issues with flight activity to ensure departure on time . Making announcements for connecting passengers. Education
Associate in science degree
Tarrant County College
● Currently at the university of Dallas, working on my mechanical engineering bachelor degree. References
Available upon request.