Anthony Pedro

Moreno Valley, CA

admhv0@r.postjobfree.com

951-***-****

Skilled and knowledgeable Professional with 17 years of operations management experience in fast-paced environments requiring precision, concise communication skills, and decisive leadership.

Effective training & development skills used to equip new hires to properly handle packages as well as comply with organizational requirements through both classroom and on-the-job training.

Deadline-oriented and detail-focused Leader consistently meeting corporate objectives to achieve customer satisfaction. Analyst capably foreseeing and proactively averting issues impacting operations.

Directed 70+ personnel in the safe and accurate delivery of $1M+ in cargo, including high-value electronics and jewelry, to clients on 120+ contracted and supplemental routes.

Earned numerous internal promotions due to consistently hard and high-caliber work, intimately and fully learning each role to become an authoritative yet fair Manager able to train and hold each employee accountable.

Work Experience:

Operations Supervisor

Pitney Bowes - Bloomington, CA

December 2020 to Present

Lead a group of 8 Leads and over 20 associates. Coach, encourage, train, reward, and discipline. Ensure that the operations is operating productivity

MATERIAL HANDLER

CDW - Las Vegas, NV

August 2020 to December 2020

Process and verify all outbound packages. Verifying that all items are scanned to outgoing delivery label

RETURNS SPECIALIST

XPO Logistics - Las Vegas, NV

June 2017 to July 2020

Utilized a system of checks to verify if returned items were the correct item, free of damage, or had resale value. Used RF scanners to process items back into system. Salesforce program was how a disposition of the questionable items was obtained.

ASSET PROTECTION LEAD SUPERVISOR

LINEAGE LOGISTICS - Colton, CA

January 2009 to February 2017

Input delivery truck data into company systems, verifying internal temperatures to ensure proper product storage. Inspect empty trailers to determine their readiness to transport perishable items.

Employ handheld computers to ensure the accuracy of dispatch paperwork.

ROUTE MANAGER

RH Courier Service - Atlanta, GA

December 2007 to December 2008

Directed route management and dispatch for 3 trucks.

Managed inventory control of medical supplies comprised of medication, blood, and medical equipment such as wheelchairs & oxygen tanks.

Reviewed and recorded spending trends per account to better route drivers to reduce travel time and optimize routes.

ROUTE MANAGER

ALL ONE SERVICES - Douglasville, GA

July 2007 to November 2008

Confirmed the availability of snacks, soft drinks, and candy required to service accounts.

Trained drivers to efficiently manage routes as well as to load machines.

Responded to customer complaints and concerns.

Managed a route with 7+ stops.

Collected ~$5K in daily vending machine receipts. Maintained and troubleshot machine issues.

SERVICE MANAGER III

FEDEX GROUND - Ellenwood, GA

August 1998 to July 2007

Ellenwood, Georgia

07/2004-07/2007

Progressed to increasingly accountable operations management roles during tenure with the company.

Directed the loading and unloading of 200+ trucks per day, ensuring delivery of all cargo to a broad customer base.

Created routes for 75 tractor-trailers traveling throughout the continental U.S., coordinating meet points to achieve on-time delivery of customer packages.

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