Pega

KHUSHBU

Sector *- Kolkata West Bengal ******

Mob : +918*********

Email : ***********@*****.***

Professional Summary:

A Pega Certified Senior System Architect with problem solving, designing and troubleshooting skills. I have around 3.1 years of experience in enterprise application development using BPM tool like PRPC. Have played important roles in project which belong to Insurance domain.

Having fair knowledge in using PRPC(Pega Rules Process Commander) functionalities like building Stage and Steps, Process Flow, Activities, Decision Rules, When Conditions, User Interfaces.

Good at Oracle Database

Hands on experience in Application development using case management

Development of few features supported by application, maintenance, bug fixing and unit testing of application

Worked on Requirement Gathering, helps in preparing Functional Specification Document.

Ability to multi task

Skill Set:

● Pega PRPC (CSA version 7.4, CSSA 8)

● SQL (Oracle, MySQL)

Professional Experience:

Company Name: Cognizant Technology Solutions.

Duration: 3.1 Years

Role: Associate

Technology: Pega PRPC 7.4

Project Description:

The Project is related to Insurance domain of AIG Company. Core Functionalities is to book the policy for UAE country and also it have report and print document function.

DDL and DML implementation using Github & Jenkins.

Log Monitoring done using SPLUNK.

Job Description:

I m working for enhancement and maintenance of business process applications based on Pega Platform. This includes technical change implementations and enhancements as well as handling business calls and actively taking part in customer relationship management.

Exposure to the PRPC Case Management, worked on flows, activity, data page, Doing RCA, Fixing defects and resolution. Deployments on server.

Implemented the technical requirements.

Analyzing the issues or initial analysis/testing on code level.

Worked on incidents and service tasks.

Attended users calls for any application related issues.

Attended Client calls to represent all the ticket details.

Worked on Agile related tasks.

Health checkup/ AVP of the application.

Also having knowledge of handling & tracking requests using ServiceNow.

Worked on Minor enhancements

Trainings & Courses:

Name of Institute / Organization

Subject

Cognizant Technology Solutions

Pega PRPC 7.2

PDN

Low code app builder

Certification:

Certified System Architect V7.4

Certified Senior System Architect V8

Educational Qualifications

Year of Passing

Qualification- Degree/Certificate

Board/University

College/Institute

Marks 2017

Bachelor of Engineering

(Computer Engineering)

WBUT

BCETW

Durgapur, West

Bengal

7.99

2013

Senior Secondary School Examination (12th)

CBSE Patna

KV Patna

(Bihar)

60

2011

Secondary School

Examination(10th)

CBSE, Patna

KV Hajipur

(Bihar)

80

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