Penny Jennings
**** ****** ***, **********, ** **310
*********@*******.***
Objective: Seeking a work from home position in Administrative Secretary, or other computer related position.
Customer Service Experience and Computer Experience
· Data Entry
· Microsoft Office Word
· Excel
· Access
· Answering Phones
. Virtual Desktop
Professional Experience
Live-ops Independent Contractor: 12/9/2019-03/01/2021
Shipt: Live-ops (Independent Contractor) Customer service, Assist shoppers and member with grocery orders and deliveries.
Turbo Tax: Live ops (Independent Contractor)
Responsibilities: Customer service, Assisted with tax returns, Sales,
Data Entry
SBA: (Independent Contractor)
Responsibilities: Customer service, Assisted with loan applications, Data Entry
BBW: (Independent Contractor)
Responsibilities: Customer service, Sales, Returns; Shipping,
Credit card database entry.
Allstate: (Independent Contractor)
Responsibilities: Customer Service, Filing Auto Claims, Data Entry
Gusto, Payroll: (Independent Contractor)
Responsibilities: Customer service, email, provide information on payroll accounts for customers.
Great Health Works
Inbound Phone Sales
Townsend Library, Alamogordo, NM
Library Aide
Responsibilities:
· Assisting Patrons
· Answering Phones
· Data Entry
Brewer Oil Company, Alamogordo, NM
Clerk
Responsibilities:
· Customer Service
· Completing shift paperwork
· Closing
1800Flowers.com, Alamogordo, NM
Customer Service Representative
Responsibilities:
· Customer Service
· Inbound Orders
· Email Correspondence
· Resolving customer issues
Education
NMSU A, Alamogordo, NM (General Studies, Art and Graphic Design)
Onate High School, Las Cruces NM
High School Diploma 1995
Stratford Career Institute (Administrative Assistant/Secretary) Attending
References are available upon request.