Project Manager

JONATHAN MICKLES

Clinton, MD ***** 301-***-**** **@***************.*** linkedin.com/in/gr8fulbishop

Project Manager Program Manager Scrum Master

Senior Project Manager (15 years) with over 20 years of experience implementing Information Technology solutions for government and Fortune 500 companies in the real estate and technology sectors. Conceptualized and managed full Software Development Life Cycle (SDLC) using both Agile and Waterfall methodologies with budgets up to $6 million including team sizes from 5-20 people.

Core competencies include Strategic & Tactical Planning, Project Design, Project Scoping, Change Management, Process Reengineering, Systems Implementation & Delivery, Expert Presenter, Program Management, Software Development, Process Design & Re-design. Educational credentials include Master of Computer Science, Project Management Professional (PMP), Certified Scrum Master (CSM), and Certified Scrum Product Owner (CSPO)

PROFESSIONAL EXPERIENCE

RED BOOT LLC, Oakland, MD 08/2016 - present

Red Boot LLC is a private real estate investment firm that provides its clients with access to institutional-quality real estate opportunities. We strategically acquire, manage and sell exclusive real estate to increase our client's personal wealth with competitive returns.

Managing Member

●Prepare detailed analysis of properties by compiling financial data into an Excel spreadsheet for investment evaluation. These include operating and financial statements, tenants, leases, taxes and insurance.

●Designed budget, forecast and long-term plan for each property the company considers purchasing .

●Worked with Value Added Partners (e.g. investment bankers, property managers, insurance brokers) in order to finance the company's portfolio of real estate assets. Experienced in dealing with senior executives, brokers, attorneys, municipalities, investment banks and private equity firms.

●Create and deploy websites, print and web marketing materials such as microsites, brochures, and logos using WordPress, social media, Customer Relationship Marketing (CRM) platforms ensuring SEO optimization

Realtor, Harold Huggins Realty Inc, Burtonsville, MD 10/2014 - present

PERMUTA TECHNOLOGIES, Springfield, Virginia 01/2018 - 05/2019

Permuta Technologies is a Service-Disabled, Veteran-Owned, Small Business headquartered in the Washington, D.C. metro area. Our intuitive, flexible software suite provides organizations with a readiness platform that is preconfigured to map directly to the business needs and mission goals of the federal government.

Project Manager

Delivered DefenseReady (DoD) and FederalReady (non-DoD) Solutions for Clients utilizing waterfall (SureStep) and Agile-like methodologies; set priorities for Product Development; manage backlogs and project plans to ensure focus on scoped items. Led meetings to identify enhancement initiatives, mitigate risks, and resolve issues.

●Improved enterprise-wide communications and processes through re-design of SharePoint site and creation of standard operating procedures.

●Provided expertise to drive project performance and benchmark achievement; interfaced with stakeholders to deliver status updates.

●Reduced re-work on project stages and ensured ongoing alignment with stakeholder requirements.

AUCTOR CORPORATION, Indianapolis, IN 05/2015 - 01/2018

With more than 25 years in business and a track record of successes, Auctor brings technical, government, and project management expertise to your agency. We work with you to find effective, informed, and strategic solutions.

Project Manager, DC Office of Attorney General Washington, DC

Led team of 20+ onsite and offsite resources (staff, vendors, and others) to spearhead key projects including mainframe (DCCSES), responsive HTML, and mobile applications. Partnered with stakeholders to deliver complex, value-added project scopes through software development and change management of software platforms while applying Agile and Waterfall methodologies to facilitate alignment of delivery between customer and development teams. Ensured seamless program integration by developing and documenting operational and test processes for management and implementation.

●Served as organizational liaison with multiple agencies to ensure customer satisfaction and retention.

●Championed positive team culture to drive delivery of high-quality deliverables and timely project closeouts.

●Acted as team leader in development of District of Columbia’s Child Support Mobile application (CSSD Mobile App).

SECOND CHANCE AT TOTAL FREEDOM, Clinton, MD 10/2006 - 10/2014

Offers real estate and technology services for clients in the real estate industry. Address client’s needs from …

Managing Member

●Provided design services to clients such as local charities and real estate clients to develop websites, print and web marketing materials such as brochures, posters, and logos using WordPress and social media platforms ensuring SEO optimization

Realtor, Douglas Realty, Pasadena, MD 06/2012 - 08/2014

Realtor, Jim Hall Real Estate, Clinton, MD 01/2010 - 06/2012

Realtor, Exit Dynamic Realty, Burtonsville, MD 2008

Nationally Certified Instructor, CHARFEN INSTITUTE, Austin, TX 11/2010 - 12/2013

● Instructed 100+ real estate professionals and small business owners the concepts of identifying, analyzing and marketing residential real estate investment properties through the www.CIAS.com designation

NTELICOR, Dallas, TX 10/2011 - 05/2013

Ntelicor is a staffing agency located in Dallas, TX.

Project Manager, HPES/Housing & Urban Development (HUD), Washington, DC

Interfaced with a diverse range of stakeholders and customers to complete development of complex projects within budget and ahead of schedule. Directed all aspects of requirements gathering, technical support, and team collaboration through development of unified processes. Created and enhanced procedures and documentation for ease of task achievement and management of schedules for optimal resource allocation.

●Served as organizational liaison with multiple government agencies to ensure customer satisfaction and retention.

●Led 20-member team in roll out of $2M+ agency-wide social media intranet project, including content management, social networking, and messaging.

●Delivered project ahead of schedule, under budget and with an expanded scope resulting in national media coverage - http://www.federalnewsradio.com/1011/3036116/Top-10-Agency- Initiatives-Department-of-Housing-and-Urban-Development

●Responsible for all deliverables (weekly) to include, but not limited to Requirements, Budget Management, Quality Assurance, Project Schedules, Risk Matrixes, and other project items over the lifecycle of the project

●Coordinated and implemented agency-wide social media training plan and User Group

Client Advocate / Change Manager, HPES/Housing & Urban Development (HUD), Washington, DC

●Developed and maintained excellent relationships with critical HUD OCIO Management

●Served as liaison between HPES and HUD Project Managers on various projects including but not limited to internal social media implementation (HUDConnect), Enterprise Monitoring, Federal Identity, Credential, Access, and Management (FICAM), and other projects

●Maintained and encouraged positive attitude and interaction among stakeholders while reinforcing management goals through personal visits, phone calls, and emails

BAE SYSTEMS (SUBCONTRACTOR), Washington, DC 02/2009 - 11/2010

BAE Systems plc is a British multinational defense, security, and aerospace company.

Project Manager, Web Content Bureau of Labor Statistics (BLS)

Delivered vision and strategy development for research, evaluation, and implementation of new web technologies that improved existing processes, tools, and applications that maximized performance. Collaborated with program managers to understand business requirements and align them with technical solutions. Maintained key focus on Section 508 compliance while supporting 100K item web content system. Key projects included:

●Chairperson of SharePoint Administrator’s User Group Core Team: drove agency-wide deployment of SharePoint, including governance, training, and best practices.

●Member of Diversity Committees for Hispanic Heritage History Month, National Black History Month, Asian Pacific Heritage Month, and Disability Awareness Month.

●Increased cafeteria sales through engagement of multi-ethnic communities.

●Developed and delivered e-learning courses for 500 users, producing 95% accuracy.

Distance Learning Contractor for Consumer Price Index (CPI)

●Recruited and trained Regional E-Learning Administrators using Webex, Adobe Connect and SharePoint technologies

●Developed & delivered e-learning courses for 500 users while ensuring 95% accuracy

●Streamlined Project Management processes using SharePoint (COTS) while providing project support to direct management and other stakeholders

Web Content Project Manager

●Created and managed Information Systems used to connect, inform and communicate with enterprise-wide organizational units implementing 100,000 item Web 2.0 content management system while using enforcing 508 compliance social networking constructs

●Conducted research, evaluation and implementation of new web technologies to improve upon existing processes, tools, and applications providing results to interested parties.

EDUCATION

Master of Science, Computer Science, North Carolina A&T State University

Bachelor of Science, Computer Science, North Carolina A&T State University

Certificate of Completion, PMP Preparation, Knowledge Academy

Certified Charfen Instructor, Charfen Institute

Certificate of Completion, Information Technology Infrastructure Library (ITIL v3),

Certificate of Completion, Microsoft Certified Software Engineer (MCSE),

CERTIFICATIONS, MEMBERSHIPS, COPYRIGHTS

Project Management Professional (PMP), Project Management Institute

Certified Scrum Master (CSM), Scrum Alliance

Certified Scrum Product Owner (CSPO), Scrum Alliance

Foundation for International Blockchain and Real Estate Expertise (FIBRE), Member

Certified Emergency Response Team (CERT), Prince George's County, MD

Certified Distressed Property Expert (CDPE), Charfen Institute

Certified Investor Agent Specialist (CIAS), Charfen Institute

Graduate Education for Minorities (G.E.M.) Fellow, Greensboro, NC

Licensed Real Estate Salesperson, Maryland & Washington, DC

Remediation Tracker - TX0005168426 / 2000-04-11, US Copyright

Remediation Helper - TX0005351924 / 2000-04-11, US Copyright

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