Service Representative Customer
Resume:
SINOVUYO KHOBOKA
** ********* ****** ************ ****
**********@*****.***
Personal Profile
I am an accomplished Transact Processing Associate and Customer Service Representative professional with a wealth of transferable skills gained during my work study at Accenture financial services. Possesses a commitment to delivering customer service excellence and a reputation for ensuring complete customer satisfaction.
Career Objective
I am looking forward to secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the company.
Education
Last school attended Kings commercial college
Highest grade passed 12
Year 2014
Current institute Maharishi Institute
Degree BA in Business Administration
Year 2016 – 2021
Certificates
Prime media unlimited marketing certificate
Matric certificate
Experience
Transact Processing Associate and Customer Service Representative
Company name Accenture financial services
Address 1 Press Ave, Selby
Johannesburg
2001
Duration March 2019 – January 2020
Key responsibilities
Answering incoming calls from customers profefessionally and responding to customers inquiries and complaints.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high level management.
Skills
Interpersonal and communication skills
Creativity
Critical thinking
Problem solving
Customer Service skills
Ability to work under pressure
Ability to engage well with customers
Passionate and goal-driven
Detail oriented
Hobbies and interests
Outdoor activities
Yoga and meditation
Exercising and healthcare
I have interest in natrue
Interest in traveling and learning
References
Ireen Mphahlele
Maharishi Institute hiring manager
9 Ntemimpiliso street
Johannesburg 200
**********@*****************.***
Hlalanathi Sibanda
Accenture financial services team leader
1 Press Ave, Selby
Johannesburg
2001
*********************@*****.***
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