Steven Casden
I work with talented people in dynamic organizations who are ready to grow. I currently serve as a Business Agility Lead for Infosys EQS guiding clients in adoption of Lean Agile, Scrum, SAFe, and DevSecOps.
Over the last 15 years I have both led or participated in digital transformation programs as well as product development and systems integration projects. I have developed a broad understanding of multiple methodologies and their application in addressing both technical and organizational challenges.
My industry experience where insight has been gained into the development of large systems with scaled methodologies includes retail, hospitality, healthcare, financial services, telecommunications, energy, transportation, and manufacturing.
Experience with Infosys
March 2019 – Current
Digital Transformation Lead for a national Retail Pharmaceutical client. Trained 42 Scrum teams consisting of 500+ members, executives, and middle management. Introduced and implemented Feature driven development & activated multiple Value Streams.
Agile Coach & Delivery Lead for a major Food and Beverage client. Coached 8+ global teams to advance agile practices and optimize organizational alignment. Facilitated workshops to decompose vision/roadmap & created epics/product backlog for 2+ PI’s.
Agile SME for a major Financial Services client. Directly contributed in the restructuring of a large unit, created Agile Transformation strategy, custom tailored Agile playbook and trained and coached business, app arch's, scrum masters & dev/test teams.
Experience with Accenture
Sept 2015 – March 2019
Agile Coach for a major Pharmaceutical company. Trained Business Unit Team/Senior Leaders on SAFe and Business Agility. Conducted Design Thinking workshops to identify the Agile training needs for the organization and delivered SAFe certification courses to 150+ members as a result.
Agile Coach for a large Auto Manufacturer headquartered in US. Led the transforming of their traditional project and services teams into Product Based teams following Agile in SAP environment. Worked very closely with Product Managers, Product Owners, Product Designers and Anchor to ensure team understands the Agile values and principles to sustain the Agile transformation.
Business Agility Lead for a leading Cruise Line company based in the US. Led the Digital Transformation conducting SAFe training and launching of five Agile Release Trains to rapidly improve their digital ship and shore-side guest experience. Served as RTE on Guest Experience ART and subject matter expert on Agile, DevOps, CI/CD, identifying value streams with the focus on incorporating Lean-Agile principles into program and portfolio management. Guest Experience Teams successfully delivered on all objectives over the 16 month engagement.
Agile Coach for a major Health Care company. Transitioned traditional PMO into Agile Process, Office, changed funding model, established Agile governance. Created COP’s, delivered training on SAFe and activated multiple Agile release trains.
Experience with Cognizant Technology Solutions
Oct 2013 – Sept 2015
Agile Coach for a Financial Services client’s Agile Transformation. Led IT transformation, focused on turning IT into a strategic enabler for the businesses and achieved substantial Cost savings of 20% in 1 year, service quality improvement of 25% and Time to market improvement by 50%. Utilized extensive people management skills and provided leadership, direction, strategy and vision to the teams - facilitating and enabling growth & business agility.
Enterprise Agile Coach and SME for other client engagements including Schneider Transportation & Logistics, YRC Worldwide, and BMS.
Experience with Ciber, Inc.
Jan 2012 to Sept 2013
Agile Coach for high profile Ciber customer engagements. Established the Agile COE and developed the Ciber Agile Engagement Model for Delivery and Account Services.
Client Engagements:
Toyo Tires - Agile Coach, modernization project, Hybris/SAP OTC
WellCare - Agile Coach, PMO Agile transition
Cabela’s - Agile Coach Agile modernization, Bound Book/B2C e-commerce
Ford - Agile Coach, modernization project, SAP Service Parts SCM EMEA/USA
Prior Engagements (Contract)
Fidelity, Inc.
Agile Coach supporting teams delivering a new exchange platform for Insurance Carriers
June 2011 to Jan 2012
Liberty Power, Inc.
Agile Coach supporting teams and assisting with organizational transition to Agile
Oct 2010 to May 2011
Assurant, Inc.
Agile Coach for transitioning Organization to Agile Delivery
May 2009 to June 2010
State Farm Insurance
Agile Coach on State Farm OnStar/In-Drive “Drive Safe and Save” project
March 2009 to May 2009
Tracfone, Inc.
Project Manager supporting handset teams new device roll-outs
March 2008 – Feb 2009
Earlier Career
Exzin, Inc.
Project Manager, Offshore Group (India) App Dev
June 2005 – Jan 2008
Openwave Systems, Inc.
Senior Technical Product Manager Mobile Sync Platform
March 2001 – April 2004
Education / Certifications
I earned a Bachelor of Science Degree in Computer Science from Arizona State University and a hold Certifications in the following:
-Certified Scaled Agile Framework Program Consultant (SPC 5)
-Certified Scrum Professional (CSP)
-Certified Scrum Master (CSM)
-Certified Project Manager Professional (PMP)
Technical Expertise includes:
-Distributed Agile development
-Agile Transformation
-Scaled Agile
-Large Scale Agile Factory
-DevSecOps
- Kanban / Lean XP
- End to End Custom Systems Delivery – SAP, Workday
- Automated testing
-Cloud Integration
-CRM
-SFDC