CONTACT

admhkl@r.postjobfree.com

708-***-****

EDUCATION

Associates Degree in Applied Sciences from Robert Morris College

Obtained credits towards a Bachelor Degree in Business Administration from Roosevelt University

BILINGUAL in Spanish

SKILLS/QUALIFICATIONS

Benefit Administration

Payroll/Attendance Admin

Recruiting, onboarding & new hire orientation for exempt, non-exempt and hourly positions

Employee relations, problem solving & counseling

Strategic communication

Organization planning,

Development & training

Handbook & policy development, compliance & administration

Employee safety & workers compensation

Government reporting and record keeping

KPIs, metrics & measurements

Multi-location HR responsibility

Company & employee events/activities

Office administration.

Strong Attention to Detail; Ability to Work Without Supervision; Good Communication and Customer Service Skills; Strong Prioritization and Organization Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Presentation Skills, Including Welcoming Guests to Events; Ability to Multitask

COMPUTER SKILLS

Word, Excel, PowerPoint, & Outlook, ADP, Pay link, Kronos and Attendance on Demand, Oracle, Win team, SAP, UPPS System, HR1, HR Perspective, HR Horizon; HR Works, SharePoint, Win-Pack Badge System and I-Buy Purchasing.

EXPERIENCE

Various HR work assignments – May 2020 to April 2021

Sr. HR Generalist

Harvard Maintenance Company – Sept 2019 to March 2020

Accomplishments: Implemented procedures and guidelines to simplify work processes.

Responsible for all Chicago suburban job site accounts/employee HR functions.

Determined and recommended employee relations practices necessary to establish a positive work environment and promoted a sense of fairness and consistency in all union and non-union job-site accounts.

Offered guidance and assistance to supervisors and managers in dealing with day-to-day employee relations, policies, payroll and benefit matters. Provided accurate and consistent policy interpretation and administration.

Handled office administrative functions.

Responsible for investigating and responding to employee grievance concerns.

HR Manager / HR Representative

NTA Precision Axle Corporation – May 2015 to February 2019

Accomplishments: Enhanced professionalism, implemented an HR metrics database to help maintain organization of data and communication within the company and corporate. Received a job promotion from Representative to Manager.

Responsible for full range of Human Resources functions in a manufacturing environment for the management team, office staff and plant employees.

Updated Human Resources policies, programs, and practices as required and maintained management and employees informed of new developments.

Assisted in defining organizational training programs that strengthened organizational competencies and worked with leaders on delivering targeted training opportunities. Provided necessary education and materials to managers and employees.

Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommended needed changes.

Handled investigation and resolution of claims, employee issues, concerns and conflicts.

Responsible for company wage and salary structure, pay policies, including bonuses and merit increases; Provided guidance and recommendation on wage issues of employees including promotions and raises.

Assisted in developing and monitoring an annual Human Resources budget.

Created and maintained job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions.

Nancy F Quintero, Page 2

EXPERIENCE, continued

Managed vendors which included consultants, attorneys, and training specialists

Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation labor relations, and employee relations.

Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, hourly/salaried total work hours, turnover analysis and headcount reports.

Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices.

Developed constructive work relationship with recruiters and employment professionals to ensure effectiveness of hiring processes and application practices.

Responsible for WC, first aid kits & supplies, OSHA Reporting, investigation and implementation of corrective actions to safety incidents. Assisted the Safety Manager in safety related matters and training.

Handled overall processing of weekly, bi-weekly and monthly Payroll.

Responsible for maintaining records of benefits plans participation such as insurance and 401K retirement plan, personnel transactions such as hires, promotions, transfers, and terminations, and employee statistics for government reporting.

Handled company benefits (Health, Dental, Vision, FSA, Life, FMLA, STD, LTD, supplemental benefits,); open enrollment, annual health biometric screenings and wellness.

Responded and provided documentation for payroll, benefit and retirement savings plan audits.

Responsible for full administration and counseling of employee benefits, including medical, prescription, vision, dental, STD/LTD, 401k and Life/AD&D insurances, supplemental benefits and worker’s comp administration.

Handled the planning and coordination of overall company events.

Responsible for the implementation of communication presentations, policies and various forms.

Employee Relations Specialist

United Service Companies - December 2013 to November 2014

Employee Relations Specialist

Accomplishments: Created an HR metrics program & template forms to help analyze and track employee investigations and resolution.

Responsible for investigating and resolving employee complaints of discrimination and retaliation through witness’s interviews, gathering documentation, reviewing evidence and making commendations.

Conducted on-site internal investigations often involving complex employment matters and prepare comprehensive investigation reports with recommended findings.

Provided overall HR expertise and guidance to the HR team.

HR / Office Manager

Fontanini, Capitol Wholesale Meats – September 2008 to December 2013

Accomplishments: Setup HR department from start to finish, ensured that the company was in compliance with the State and Labor laws by performing an audit resulting in implementation of new policies and procedures. Organized the Human Resources department by improving company practices and employee morale.

Responsible for full range of HR and administrative functions in a manufacturing environment for the management team, field sales staff, and office and plant employees.

Consulted and partnered with department management members in the areas of employee relations, investigations, performance management, leadership development, organizational design/development and employee communications.

Nancy F Quintero, Page 3

EXPERIENCE, continued

Ensured company compliance with State and Federal Employment Laws, E.E.O. & Immigration.

Responsible for maintaining records of benefits plans participation such as insurance and 401K retirement plan, personnel transactions such as hires, promotions, transfers, and terminations, and employee statistics for government reporting.

Responsible for recruiting, interviewing, testing, and selecting of employees to fill vacant positions.

Conducted and analyzed exit interviews to identify reasons for employee termination and to reduce turnover.

Assisted the owner with base pay/wage, bonus, hourly incentive programs, and administered pay increases.

Responsible for administration and counseling of employee benefits, including medical, vision, dental, STD/LTD, Life/AD&D insurances; retirement savings plan.

Responsible for Open enrollment and wellness programs.

Responsible for overseeing performance appraisal processes/programs and tracking compliance to policies.

Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization’s personnel policies and practices.

Managed and maintained the HR data input/metrics (HC, turnover, recruiting costs) and record keeping.

Managed and maintained the HR data input/metrics (HC, turnover, recruiting costs) and record keeping.

Developed and implemented an employee handbook, policies, procedures manual and job descriptions; advised management on employee updates, disciplinary actions and recognition.

Handled timely investigation and resolution of confidential and/or sensitive employee matters, such as claims involving discrimination, harassment and misconduct.

Took plant walk-through visits to observe and to maintain current with operational processes.

Responsible for WC administration, first aid kits & supplies, OSHA Reporting, investigation and implementation of corrective actions to safety incidents. Assisted the Safety Manager in safety related matters and training.

Served as Payroll backup, responsible for running/distributing Payroll reports.

Contracted outside suppliers to provide employee services, such as training, temporary employees and search firms.

Responsible for the development and translation of policies, memorandum and letters.

Responsible for planning and coordination of company special events.

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