Customer Service Representative
Resume:
MEREEL ANNE C. SERRANO
****************@*****.***
Capas, Tarlac
OBJECTIVE: To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent.
PERSONAL PROFILE:
Date of Birth:November 24, 2001
Nationality: Filipino
Religion: Roman Catholic
Status: Single
Languages: English, Filipino, Kapampangan
EDUCATIONAL BACKGROUND:
Tertiary: Dominican College of Tarlac
Bachelor of Science in Accountancy
(undergraduate)
Sto. Rosario, Capas, Tarlac
Secondary: Capas High School
Dolores, Capas, Tarlac
Primary: Susuba Elementary School
Cut-cut 1st Capas, Tarlac
PROFESSIONAL EXPERIENCE:
Customer Service Representative
IQOR (March 2021- May 2021)
Listen attentively to customer’s needs to ensure a positive customer experience
Provided quality service to customers and associates inquiring about creating a new service request and the status of a placed work order
Remained courteous and calm even during moments of customer dissatisfaction.
PROFESSIONAL SKILLS:
Analytical thinking
Interpersonal skills
Microsoft Office skills
Tolerant and Flexible
Commitment to work
REFERENCES:
Debbie Dino
Calapan, Mindoro
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars, thank you!
Mereel Anne C. Serrano Applicant
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