Sales Representative Service / Customer Service

ISRAEL A. RONDEZ

Address: #*** ******** **., *****, **

Mobile: 099*-*******

Email: admh9j@r.postjobfree.com

OBJECTIVES: To look for growth oriented job where my abilities, education and potential can be most productive utilities towards the achievement for both company and personal goals.

QUALIFICATION: Qualified and objective personnel staff, hardworking, patience and efficient.

LAUNDRY VALET – BEACH ROTANA HOTEL

Abu Dhabi, UAE

December 2016 up to April 2020

Job Description:

• Responsible for pickup and delivery of guest laundry

• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed

• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message

• Report immediately any guest valuables / items found in pockets of clothes sent to laundry

• Check all items for damage and stains and take appropriate action to rectify these issues

• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary

• Responsible for delivering all guest items punctually and in a professional, courteous way

• Assist in the loading and unloading of dryers and sort out washed laundry items

• Assist in inventories and attend all trainings as informed and scheduled.

CUSTOMER SERVICE REPRESENTATIVE – CONVERGYS (MACYS)

SM San Lazaro Tayuman, Manila, Philippines

October 2015 - November 2015

Job Description:

Listen and respond to customers’ needs and concerns

Provide information about products and services

Take orders, determine charges, and oversee billing or payments

Review or make changes to customer accounts

Handle returns or complaints

Record details of customer contacts and actions taken

Research answers or solutions as needed

Refer customers to supervisors, managers, or others who can help

SALES REPRESENTATIVE - EUREKA HOME APPLIANCES

Meycauayan, Bulacan, Philippines

September 2013- December 2014

Job Description:

Meeting and greeting the customer and satisfying their needs

Providing customers with an enjoyable shopping experience

Maintained a high quality of Customer service at all times

SALES REPRESENTATIVE – PROCTER & GAMBLE, PHILIPPINES INC.

Unisan, Quezon, Philippines

May 2012- June 2013

Job Description:

House to House selling and promoting the products to the customer.

Advising/Updating customers if there is sale/promotion.

Reaching monthly sales target.

WAITER – EMIRATES LEISURE RETAIL

Palm Jumeirah, Dubai, UAE

November 2007- January 2009

BACHELOR OF SCIENCE IN COMPUTER SCIENCE

Our Lady of Fatima University

Marulas Valenzuela City, Philippines

2000-2001

VALENZUELA MUNICIPAL HIGH SCHOOL

Marulas Valenzuela City, Philippines

1993 - 1997

Conversational on speaking English language

Time Management Skill

Leadership ability

With polite attitude and friendly personality.

Reliable at work and can work with no supervision.

Keen to details and can complete the job on time

EMPLOYMENT RECORDS

EDUCATIONAL ATTAINMENT

SKILLS AND CHARACTERISTICS

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