LEONARD B. POWELL

Professional Summary

Respected sales & operations professional with extensive experience leading teams, metrics, direct sales, operations, & customer relationships, in the telecom, digital marketing, and software space. I'm obsessed with results, not pats on the back.

Proud of the proven track record guiding cross-functional teams in; Sales techniques, funnel management, client relations, quota attainment, and software solutions.

Experienced using the power of the Internet to deliver results in; IoT, Mobility, negotiations, strategy, solution selling, & presenting.

Ardent attention to detail building alliances with vendors, strategic partners, C-Suite customers, brokers, VAR's, and channel experts.

Motivated Sales Manager with demonstrated knowledge of digital space, best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 15 years of experience in technology and ready to take on this challenging, growth-oriented role.

Work History

Pacific Gaming LLC - Regional Business Manager

Detroit, MI

05/2019 - Current

Brand ambassador for the northeastern and mid-west sales executive team for an industry leading technology based gaming handset-production, and POS software company.

Proud to lead a dedicated team who market, demonstrate, and expand our patent protected technology based products in Midwest & Northeast Regions.

Increased PG revenue 125% YOY, by leading a regional sales team identifying, engaging, developing, and nurturing new and existing accounts.

Represent and foster company initiatives at National conferences and trade associations.

Partner (not posture) to execute business plan and communicate company vision

Manage supply and equipment inventory for business according to forecasts and needs.

Infinity, Inc. (A Google Partner) - Senior Director Sales & Operations

Bingham Farms, MI

12/2018 - 05/2019

Led Google Ad's Inside Sales Call Center in Farmington Hills, MI; Consisting of 300 employees, 8 different marketing programs, selling digital advertising, optimizing ad campaigns, and ongoing ad support.

Trained in: Google Ad's, analytics, Campaign Manager, SaaS, SFA, CRM, & ERP systems

Restructured the segments; by 12 month sales trends, retrained to strengthen sales presentation, funnel management, staff soft skills & affirmative response closing techniques.

Drove Revenue of $1.8M on a monthly target of $1.4M, by improving scale of account contacts, market segment forecasting, & headcount efficiencies.

Established strategic improvements to enhance operational & organizational efficiencies.

Collaborated with the ‘Googler” Marketing team and revised NBS program to increase quicker "campaign build", which lead to increased efficiencies within group.

Verizon Wireless - Senior District Manager

Southfield, MI

10/2006 - 11/2018

Spearheaded; Growth & Retention initiatives; CRM, SaaS, IoT, Mobility, & Remote App pilots. Finding contextual relevance at scale that drove improved results.

By focusing on simplifying the technology buying experience for the Consumer & SMB customer, gross additions increased 30% YOY over three quarters.

Results from these pilots helped to deliver millions in additional revenue back to the business nationally without added headcount.

District SME: Salesforce, Performance Turnarounds, Connected services, Lean Six Sigma, Sales Evolution program, R2B Small Business Sales Program.

Utilizing Data: Improved; performance measures, Telematics, NPS, Insurance, SMB (Field Force, SSO-VPN, Canvas, API).

Produced Wait-Time reports proving impact to sales, ultimately lead to consumer centric and operationally sound improvements.

Brought about industry-leading Customer Satisfaction results by applying philosophical belief that humility is a strength, complacency is the enemy, and to trust your data.

Radio Shack - Regional Director of Sales and Operations

Fort Worth, TX

06/2005 - 09/2006

Recognized as Top Director; recruiting, training, day-to-day Sales and Operations for 7-state Midwest area, 102 stores.

Improved profit; gross margin, payroll, Store Merchandising, net sales, gross revenue +15% YOY, $24M annually 05-06'.

Effective partnering with Client-Host Sam's Club Executives, led client reviews, analytics, strategic layouts, & finance.

Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.

Focused teams on developing innovative and compelling proposals.

admh6z@r.postjobfree.com

734-***-****

Canton, MI 48187

Canton, MI 48187

Websites / Profiles

linkedin.com/in/leonardbpowell

Twitter: @Len_powell

Instagram: len_powell

Education

05/2015

Michigan State University

The Eli Broad School Of Business

East Lansing, MI

Master of Science (MS): Business Management Strategy & Leadership

06/2009

Regis University

Denver, CO

Certificate MBA: Essentials Business Development: Business Administration & Management

01/1990

San Diego State University

San Diego, CA

Bachelor of Arts (BA): Professional Studies & Fine Arts

Skills

Culture Transformation

Collaborative Leadership

Budgeting, Strategic Planning

Sales, Business Development

Stakeholder Relations

Sales, RFQ, Bids, RFP, Surveys

P&L and Business Planning

SAP, SaaS, IoT, Salesforce, Predictive Analytics, Digital Marketing

Telematics, Fleet, OBD2, SSO, Data Automation, Predictive Analytics

Microsoft Products - Office, Word, Outlook, Sharepoint, Excel, PowerPoint, OneNote, OneDrive, Canna365

Google Products - Ad's, Display, Video, Drive

Accomplishments

2020 – 125% YOY President’s Club

2019 - Major redesign of Google Ad's Call Center

2018 - Market Champion for Enhanced Services/Products; (Asurion) Project driving added revenue

2017 - Promoted to Senior D.M. Detroit Metro area, #1 SMB

2015 - Verizon Regional #1 District Award, YOY growth 22%

2014 - Verizon Regional #1 R2B Sales Team, #1 lowest churn, #1 YOY growth

Certifications

CAPM - Certified Associate in Program Management 2016 - Present

Affiliations

AA-ISP - Association of Inside Sales Professionals 2019 - Present

President - Plymouth High School Baseball Boosters Club 2020 - Present

Athletics - College Baseball, NJCAA Div 1 Moorpark College Moorpark, CA

Coach - MC9 17U Plymouth MI, 2017 State Champions 2014 - Present

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