Hani Almasoud

Address: Herndon, Virginia

Cellular: 703-***-****

Email: admgwf@r.postjobfree.com

Professional Highlights:

Cisco-Tools and Products Development.

Cisco-SON Manage Service/Project Management

Samsung- 4G/5G (NR) Project Deployment.

Keysight-Tool Production.

Cisco-Wi-Fi RF Design.

Huawei-2G/3G/4G RF Planning and Optimization.

Ericsson-2G RF Optimization.

Huawei & Ericsson-Drive Test Team Lead.

Total years of experience 21.

Professional Experience:

Sr. Technical Services Manager, TATA Communications

-Virginia, US

-September 2018-Present

Manage and develop the relationship with the customers to accommodate their requirements and needs. Enhance the overall customer experience and satisfaction.

Create different proposals to highlight the value and functionalities of the tool to meet the customer’s expectations. Response to RFQs and RFPs, or other inquiries.

Manage SON applications for the LTE network. 5G network testing and deployment, network optimization, performance monitoring, and troubleshooting.

New Products Introduction (NPI) and demonstration. Provide the needed technical training and information for the current release and new features as well.

Work with the R&D team to develop a product roadmap. Implement different strategies to address new technologies. Work on solutions design and customization.

Create different project documents like Charter, Scope, Risk, WBS, schedule, Quality, Resources, and Communications. Monitor and ensure milestones are met.

Define project success criteria, quality metrics, and performance indicators. Work with cross-functional teams to track and manage the projects/products backlog, sprints, deliverables, schedule, and deadlines. Follow up on tickets and blockers.

New RAN releases and features compatibility validation for multiple vendors (Samsung, Nokia, Ericsson, Casa).

Technical Lead-Network Deployment, Samsung Electronics America (Contractor)

-Virginia, US

-October 2017-September 2018

Manage communication and collaboration with other teams for both internal and external sides with direct project management on a broad deployment scale.

Monitor the project's progress and handle customer escalations. Ensure the needed documentation is being created for both customer and internal knowledge sharing.

Perform LTE network analysis and recommendations using a combination of field data and network statistics. Monitoring site alarms and run a health check report.

Network Audits, RF parameter standardization, and optimization. Feasibility analysis of modern technologies, products, features, and services.

Follow up on 5G broadband trails and the latest technology update.

Support lab team for new feature validation. Services and platforms.

Sr. Product Engineer, Keysight Technologies (Contractor)

-Virginia, US

-Nov 2016-September 2017

Manage customer accounts. Work with the R&D team on product requirements, deployment, and new releases.

Work closely with the QA team on a software upgrade and application testing.

Conduct product training, demos, handle product questions. Provide product support, manage escalations, and send weekly reports to higher management.

Validate and evaluate newly implemented features from an RF perspective and user interface. Enhance the call trace events, metrics plot, KPIs, and Heatmaps.

RAN Principal Engineer Billz Inc

-Virginia, US

-Jan 2015-October 2016

Multiband network KPIs analysis and performance monitoring. Worst cells identification and optimization for both FDD and TDD.

Perform new feature testing, validation, and tuning; Network inconsistency and site parameters audit.

Capacity monitoring, analyze RF traffic and perform capacity planning for site expansion, coverage, and footprint optimization.

VOLTE troubleshooting and analysis by following SIP call flow and IMS protocol.

RF design for Micro (Wi-Fi) and Macro Cells network. Select the best candidates for new cells by following specific thresholds and criteria.

Create a new frequency plan based on the interference matrices to have the best SINR for new and existing sites. Coverage design with no overlapping between cells.

Check the alternative structure for the new candidate through the FCC website for the acquisition process.

LTE Service Assurance Engineer, Ooredoo

-Muscat, Oman

-May 2013-December 2014

Monitoring and analyzing daily network performance KPIs using M2000 and PRS.

Features testing and like (ANR, MRO, ICIC, PS HO to IRAT).

Cluster optimization. New site acceptance, data analysis to identify possible sectors swap, wrong PCIs, missing neighbors, overshooting cells.

Layer3 messages and events analysis. RF Parameters audit, check network inconsistencies (PCI conflict, Uni-directional NBRs, wrong TAC)

Antenna hardware modification (Tilt, Azimuth) for overshooting and interference, adding a new sector or site to improve the network coverage, or solve bad quality areas using Mentum Planet or Naster.

End-to-End signaling call trace to resolve customers’ complaints.

RF Planning & Optimization Engineer, Umniah

-Amman, Jordan

-August 2012-May 2013

Enhance BSC & RNC performance to achieve the target KPIs by optimizing the top worst cells, modifying cell / BSC & RNC parameters, analyzing the log files to improve network quality and coverage.

Antennas physical optimization for overlapping and overshooting cells.

Monitor the congested and high utilized cells to determine the necessary modification, frequency fine-tuning, cell upgrade, and plan for new sites.

Conduct site survey, deliver the new candidates to the acquisition team, prepare the RF database & parameters for the new sites, cluster optimization, removing pilot pollution from dense areas, and modifying neighboring relations.

RF Optimization Engineer, Smart Company for Engineering Services

-Amman, Jordan

-February 2011-July 2012

Manage and supervise the driving test team activities, assign their daily & weekly duties.

Prepare and deliver the needed reports from the collected data, including benchmark, low coverage areas, drop calls, customer complaints, and general network problems.

Analyze drive test log files, Layer3 messages, drop calls, data error, HO, bad quality.

Coordinate between drive test teams and other divisions to solve field issues.

Drive Test Team Lead, EricssonAB (Contractor)

-Dubai, UAE

-March 2007 – February 2010

Perform different types of drive testing for both voice (UMTS) and data (HSPA) via manual and automated command sequence.

Perform a benchmark drive test for all operators and prepare a full report to include several information elements and events, numbers, plots, graphs, and charts.

Check site statistics after any expansion, soft, or hardware change. Identify faulty TRU or coverage degradation.

Post-process and analyze drive test log files, Layer3 messages, drop calls, interference, Failed HO, and other network failures.

Follow up on customer complaints, escalate any problem to the responsible team.

Radio Quality Engineer, Wataniya Telecom (Contractor)

-Kuwait

-October 2006 – March 2007

Check new site functionality to be accepted for commercial launch.

Cluster acceptance, Inducing Voice, Video, Data, and Scanner, identify Pilot pollution, missing neighbors, IUR HO for Single and Multi RAB session.

Prepare Bench Mark report using Route Analysis tools, providing different metrics like (RSCP, Ec/No, compressed mode, RRC failures, call setup/established, HO statistic, PDP context failures, data session errors, drop and block calls).

Radio Measurement Team Lead, Orange - France Telecom

-Amman, Jordan

-June 2000 – September 2006

Supervise and assign team duties. Manage the available resources and plan for future expandability. Coordinate between optimization and measurement team.

Prepare daily and weekly benchmark reports for different types of measurements.

Evaluate and troubleshoot test equipment, test plan set up, and recommendations.

Drive testing and data collection (GSM&GPRS), log files analysis, and post-processing.

Perfume proposed site simulation using the TEMS transmitter and amplifier.

Full sanity check for new sites like cross sectors, coverage area, hand over failures, missing neighbors, or blocked calls: Co or adjacent channel interference verification.

Technicians Team Lead, Jordan Public Pay Phone Services (JPP)

-Amman, Jordan

-March 1998 – June 2000

Supervise teams’ duties, including installing, operating, and programming the telephone systems to be ready in service.

Hardware installation and maintenance of Nortel telephone equipment.

Training courses:

LTE Troubleshooting & Performance (5 days) Qualcomm Wireless Academy, Oman June /2014.

LTE Technology and concepts 4G fundamentals (30 hours) Teleprob, Jordan July/2012.

TEMS Investigation (2 days) TEMS AB Ericsson, Jordan–October/2004.

GSM network optimization, (5 days) Orange support & consulting, France– June/2002.

Cellular GSM & GPRS system overview (3 days) Ericsson Telecom AB, competence solutions, Jordan– October/2001.

MapInfo Professional (4 days) Autographic co, Jordan – June/2001.

Skills & Tools:

3GPP, M2000, CME, PRS, Naster, TEMS Investigation, Genex Probe and Genex Assistant, MapInfo, Actix, Xeda, Xeus Aexio, QXDM, Wireshark, Mentum Planet, MCOM, Parcel, PCTel, XCAP, WindCatcher, Mentum Ellipse, Xynergy, Power BI, Qlik, Spotfire, LSM, SON, Matrix Analytics, JIRA, API, Microsoft Project, Agile, Smartsheet. Scrum.

Education:

Master Degree: Master of Business Administration (MBA), Strayer University - Virginia, In-Progress

Bachelor Degree: Telecommunication & Electronic Engineering, Isra University - Jordan, Ranked First on Class.

Certificates:

PMP: Project Management Professional, Project Management Institute

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