Service Representative Cashier

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hands-on experienced with cash register and ordering information systems.

Skills

●Produce knowledge

●Safe food handling

●Outstanding cleanliness

●Effective sales techniques

●Strong team member

●Courteous and professional demeanor

●Flexible and adaptable

●Effective multi-tasker

Experienced

Cashier/Customer Service Representative, 06/2016-05/2017

Walmart - Greenville, NC

●Maintained financial controls by keeping drawers accurate, obtaining change from cashiers, checking for counterfeits and keeping large bills out of sight.

●Applied positive upselling and customer service skills to help customers locate merchandise and engage with different product options.

●Researched customer issues to understand problems and developed successful resolutions.

●Processed transactions by collecting cash, check and credit card payments.

●Scanned barcodes to process sales and share pricing information with customers.

●Bagged and wrapped goods sold to customers safely and carefully to prevent damage.

●Processed transactions with register to total sales, collect payments and print receipts.

Cashier/Waitress, 03/2013-05/2016

Bojangles - Greenville, NC

●Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.

●Maintained supply and inventory stocks for front counter area, making orders or restocking supplies to maintain flow of restaurant.

●Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.

●Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced concerns to management for full resolution.

●Completed opening and closing checklists, including emptying trash, refilling napkin dispensaries, safeguarding all alcohol, dating food and polishing all silverware.

Hostess/Server, 08/2017 - Current

Vidant Health - Greenville, NC

●Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.

●Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

●Transports patient tray cart and delivers patient trays to patient room. Distributes trays to patient bedside and returns to kitchen for next delivery. Will retrieve patient trays from patient room when meal is complete

●Cleans, sweeps and mops work area as assigned.

●May answer phones and obtain patient meal orders.

●Delivers food supplies, nourishments and enteral products to nursing unit and stores appropriately with content label date and expiration/use by date

●Uses appropriate greeting and content to address patients, family members, and staff during patient visitations.

Education and Training

2021 Edgecombe Community College - Tarboro, NC

High School Diploma

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