NILAM S. SALVI

*/*, *************,

Bandrekarwadi,

Jogeshwari (East),

Mumbai 400060.

Mobile No. +91-982*******

Email Id: admgq1@r.postjobfree.com

PROFESSIONAL SYNOPSIS:

A Seasoned professional with extensive experience in areas of Domestic as well International Automated, Manual and Electronic (E-Tkts) tickets through various Airlines for corporate clients. Endowed with excellent organizational abilities coupled with exemplary problem solving and team management abilities. Total Experience- 15Years

Present CTC- (INR) 8.90 Lacs/Annum

RESPONSIBILITIES

TICKETING

International

Domestic

Group

Railway

Bus

VISAS

Business

Tourist

Work permit

Marhaba

ACCOUNTS

Invoices

MIS

DSR

Cancellation

Tracker

Refund Statement

Personal Payments

EXTRAS

ADM / ACM clearanace

Usage of KDS Portal

Hotel Bookings

Maas for VIP / CIP

customers

Seat, Meal, FFP

updates

Travel History Records

for VIP / CIP

Pranaam Services

CSS - Emergency

Medical Condition

WORK EXPERIENCE:

1) Dnata International Pvt. Ltd. From May 19th, 2014 Till August 16th, 2020 – Working as a Team Leader

– Operations – Business Travel Division

Handled Marico Ltd. Implant from Jul 01st, 2014 Till Nov 10th, 2019

Handled Burger King Implant from Nov 11th, 2019 till August 16th, 2020 Achievements:

Star of the Month – March 2015 for Marico for Prompt response and excellent support to Marico

Star of the Month – Feb 2017 for Marico

Star of the Month – Nov 2018 for Marico

Got Twice appreciation from Ms. Rajvi Mariwala – D/O Mr. Harshraj Mariwala (Chairman of Marico) for Excellent Work, Always available, polite and kind

Got Appreciation from Chairman’s office – Mr. Harshraj Mariwala for Handling all personal bookings very smoothly

2) Dharni Sampda Pvt. Ltd. From Feb 10th, 2014 Till May 18th, 2014 as Senior Administrative Executive 3) M/s Kuoni Business Travel India Pvt.Ltd. From Feb 1st, 2008 Till Feb 09th,2014 as a Lead Executive - Operations – Business Travel Division

Handled India Medtronic Implant from Sep 01st, 2012 Till Feb 09th,2014

Handled Credit Suisse (Global Account) from Jul 21st, 2008 Till Apr 30th, 2012

Handled Mahindra & Mahindra from Feb 05th,2008 Till Jul 15th, 2008 Achievements:

Star Performer for Quarter II – 2009 (Apr 01st, 2009 to Jun 30th, 2009)

Star Performer for Quarter III – 2011 (Jul 01st, 2011 to Sep 30th, 2011)

Special Award for Handling India Medtronic without Escalation and making smooth handling Process

Special Award from India Medtronic for Handling AEM Jaipur Group – 2013

Special Award for Handling HRG very Crucial Global Account (Credit Suisse) 4) M/s International Travel House Ltd. (ITC Group of Industries) From Mar 1st, 2007 Till Jan 31st, 2008 as Domestic Counter Supervisor

Achievements:

Best Staff for Quarter III – Year 2007

5) M/s Leo Travels from Jan’16th, 2004 Till Feb’28th, 2007 as Domestic Counter Supervisor Achievements:

Best Staff of the Year – 2006

6) M/s Y.S. International from Oct’1st, 2003 Till Jan’15th, 2004 as Domestic Counter Executive 7) M/s International Travel House (ITC Group of Companies) From Feb 15th, 2003 Till Sep’30th, 2003 as Domestic Counter Staff as well Implant in Siemens

8) M/s Avion Hotel from Aug’1st, 2002 Till Jan’31st, 2003 as Accounts Assistance EDUCATION:

Bachelor’s Degree in Commerce with Second Class (51.04%) in the year 2000-2001

Passed H.S.C. with First Class (63.50%) in the year 1997-1998

Passed S.S.C. with First Class (61.50%) in the year 1995-1996 ACADEMICS:

Successfully completed Diploma in Magnum 4-in-1 for Tours and Travels which includes Tours and Travels, Hotel management, Cargo and courier, Computer with Trade Wings Institute of Management on Aug’2002

Successfully completed Diploma in Computer Commercial Applications with Computer Station Inc. on Nov’2000

Successfully completed English Typing 50 w.p.m. on Nov’2002

Successfully completed Marathi Typing 40 w.p.m. on May’2001

Successfully completed English Shorthand 50 w.p.m. on May’2003 SKILLS, QUALITIES AND ACHIEVEMENTS:

Completed Computer Reservation System in Amadeus from Trade Wings Institute of Management

Thoroughly professional in the Indian Airlines System (Automated as well Manual Tickets)

Have product of Knowledge on Amadeus, Galileo and Abacus Systems

Have good communication skills in Written and spoken English

Good Team Player with a Positive Approach and great grasping power EXTRA CURRICULAR ACTIVITIES:

Certificate of Merit in the art of embroidery.

Completed certificate course in Yoga

Certificate course of flower making arrangements HOBBIES:

Reading, Listening Music, Dancing, Painting, Playing Bowling, Passionate about designing Dresses PERSONAL DETAILS:

Date of Birth : 25th March 1981

Marital Status : Single

Languages Known : English, Marathi, Hindi

Place : Mumbai

Date : Ms.Nilam S Salvi

References: Available on Request

Contact this candidate