Account Manager Data Analyst

Emmanuel Ayodele Amu

Houston, TX 281-***-****/832-***-**** *************@*****.*** www.linkedin.com/in/emmanuel-amu-ab536294/

Account/Business Manager Administrative Expert DataAnalyst

Highly detail-oriented Account/Business Manager, Data Analyst with more than six years of experience in Cellular and Technology industries cutting across different units. Client-centric professional with expertise in analyzing business needs through the use of statistical techniques to understand complex relationships and make valuable predictions to achieve optimal results.

CORE COMPETENCIES

Change Management

Business Analysis

Relationship Management

Technology Sales

Administrative expert

Process Development &Improvement

Data Analysis

Strategic Planning

EDUCATION ANDCREDENTIALS

Akwa Ibom State Polytechnic 2005- 2007

Higher National Diploma in Accountancy

Osun State College of Technology 2002 - 2004

National Diploma in Accountancy

University of South Africa

Certificate in Financial Management 2014

Specialization skill in online Cousera self study course

Strategic planning and execution by University of Virginia 2017

Advance business Strategy by university of Virginia 2017

PROFESSIONALEXPERIENCE

Cisco System Inc Lifecycle Virtual Partner Account Manager Aug 2017 - Jan 2020

Account/Business Manager

Developing and nurturing long-term strategic and executive level relationships. Building collaborative working relationships with partner stakeholders and other businesses within the Cisco System and Partner groups.

Proactively providing guidance to the business leadership on products to consider actions & feedback from the ‘’partners ’’

Preparing strategy presentations supporting business growth and organizing strategy sessions and road shows/online marketing.

Reporting quarterly to the Board of Directors of the Holding company on Wealth’s business performance

Initiating timelines and conducting a first level review of documents for quarterly board meetings

Direct lead generation and follow up activities based on prospecting, architectures activities, and support account team & customer's inquiries

Cisco System Virtual Partner Account Manager-South Africa Mar 2015 - Jul 2017

Partner Account Manager

•Developed, implemented and managed strategies for the partner unit by translating data into insights that lead to business decisions by partnering with different Cisco architectures including security solution, data center, collaboration, meraki and networking.

•Researched, assessed and implemented local and international best practices. Explored Cisco opportunities to develop new business in line with the organization’s business development strategy and partner plan.

•Provided a secure, efficient, competitive and comprehensive range of Cisco services and products for our customers based on their needs as well as industry trends.

•Provided adequate cover for all required partner to take advantage of Cisco programs and promotion to maximize a better pricing when purchasing our products.

•Developed and continuously reviewed integrated financial and management information systems designed to assist all levels of partner business throughout Cisco finance.

•Connect technical support team to resolve client when having issue with their service.

• Provide assessments, project scoping as well as preparation/presentation of analytical proposals using data visualization tools (Icebreaker and Tableau).

•Tracked insurance for the entire partner group to ensure they buy Cisco service e.g smartnet to cover of all product and avoid risks.

Sellbytel Vendor at Cisco System Inc Feb 2013- Feb 2015

Virtual Partner Account Manager-West English Africa (Nigeria, Ghana, Sierra Leone and Liberia)

•Supervised established clients’ accounts - contacting clients regularly to establish effective working relationships.

•Analyze market potentials by researching potential customers and potential profit to the company.

•Mentored and coached a 3-man team in partner site to manage their organization, customers and growing the customer base in different areas of the Cisco solutions.

•Managed business stakeholders, registered partner and service providers by planning and use of Cisco online marketing tool to brand their business for their customers.

•Managed territories that run through Nigeria, Ghana, Sierra Leone and Liberia selling into existing accounts with the responsibility of bringing in new accounts

•Utilizes Salesforce.com to track current/potential customer interactions and drive progression of

opportunities through the sales cycle

Vodacom Pty Aug 2011 - Feb 2013

Assistant Manager

•Manage the stock received at the back office, keeping inventory records.

•Create relationship with walk in client and provide them with product that will serve their need.

•Assist customer to renew their contract and claim talking point.

•Served as the point of contact to priority customers and resolve the issue they facing with Vodacom technology.

•Encourage the consultant attend the company training.

•Use dealer web application to manage company inventory and customer contract renew.

•Also responsible for other Duties/Projects as assigned by business management as needed.

Vodacom Pty Dec 2010 - Jul 2011

Team Leader

•Contacting clients regularly to establish effective working relationships.

•Interact directly with leadership to develop sophisticated skills in prospecting, call execution and relationship management. Participate in training opportunities and attend sales meetings.

•Proactive engagement with client to come for their phone contact upgrade.

•Early morning meeting with the team

•Attend to customer escalation and drive monthly sale target.

•Assist with back office inventory with monthly stock taking.

Vodacom Pty Nov 2009 - Nov 2010

Sales Consultant

•Provided adequate cover for all required customer to take advantage of Vodacom catalogue promotion to make a proper decision when purchasing our products.

•Support team initiatives and create an inclusive environment.

•Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

•Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Regular focus on enhancing communication and presentation skill set.

Babtuns Art & Design Pty Jan 2008 - Oct 2009

Marketing Manager –Sub Saharan Africa

•Support team initiatives and create an inclusive environment.

•Create a business plan with Sr. Account Executive, Enterprise on “land and expand” strategy to identify additional contacts and additional sales opportunities inside existing account.

•Identify customer needs and utilize solution-based selling techniques to upsell current accounts and drive incremental sales/revenue.

•Build a solid relationship with the distribution, educate distributor with our product knowledge.

•Research and develop sales strategies for Sub Saharan Africa, evaluate product marketability related to customer needs.

Technical SKILLS

Microsoft Applications (Word, Excel, PowerPoint etc.)

Salesforce opportunity management tool, Data Analysis, Tableau

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