JULAIT SIBARANI

Apt ***, Al Bandar, Al Raha Beach, Abu Dhabi +971*********

Tel : 971-**-***-**** Email : admg5s@r.postjobfree.com

EXPERIENCE

**** -****

** ***** *** & Restaurant Four Seasons Hotel Abu Dhabi - UAE

WAITRESS & HOSTESS

>Responsible for guest satisfaction

>Coordinating the timely delivery and removal of ordered dishes and beverage

>Addresses questions about the the service and menu offerings

>Assisting a wide range of clientele

>Ensures cleanliness of restaurant

>Zomato, Opentable as tools for reservation, profiles and guest preferences

>Receives calls for reservation and dining inquiries

2019 - 2020

St. Regis Hotel Corniche, Abu Dhabi - UAE

HOSTESS

>Reports of operation and access to data base control

>Greeted and average of 500 guests per day and leads them to their table

>Communication skills

>To make sure their all needs (Allergies, Occasion, Special Requests)

>Managing the flow of the restaurant

>Making sure all the high standards are follow

>Promotes the current programs of the restaurant

>Monitors queue walk-in guests

WAITRESS

>Assisted guest in order selection by promoting specific menu items and specials

>Provide excellent customer service and warm relationships with repeat guests

>Delivering outstanding food & beverage service to the guest

>Having knowledge about the products to sale (food & beverage)

>(POS) Micros knowledge

EDUCATION

2010 - 2013

SMA SANTO ANTONIUS, JAKARTA, INDONESIA

>High School Graduate

2013 - 2018

SEKOLAH TINGGI PARIWISATA, BOGOR, INDONESIA

>Bachelor of Tourism Degree