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Customer Service Representative, security supervisor

Location:
Ottawa, ON, Canada
Posted:
May 17, 2021

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Resume:

K

Jaspreet Kaur

343-***-****

admg4f@r.postjobfree.com

Ottawa, ON K2C 0C2

SUMMARY:

Goal-oriented adapt in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all level of personnel, management, and clientele.

SKILLS:

Administrative support

Resolving complaints

Detail-oriented

Problem-solving skills

MS Word

MS Office

Filing documents

Resolving customer issues

Interpersonal skills

Excel

EDUCATION:

Project Management / Business administration

Algonquin College Jan 2019

Ottawa, Ontario

Event Management / Hospitality and Tourism

Algonquin College Sep 2019

Ottawa, Ontario

JOB EXPERIENCE:

a)Volunteer in different Ottawa events (2019-2020)

Volunteer in Child Welfare

b)Customer Service Representative: 1 year

c)Office administrator: 1 year

d)Security Guard/Supervisor

Ottawa, Ontario

Securitas: Apr 2019 to Current

Monitored and authorized entrance and departure of employees, visitors and other persons.

Triaged problems quickly and provided precise and clear information while working under minimum supervision.

Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.

Monitored premises and recorded all activity in daily officer report for submission at close of shift.

Responded to and thoroughly investigated all reported incidents to protect company assets.

e)Technical support advisor:

Asite Solutions Pvt. Ltd (India)

CERTIFICATIONS:

First Aid/CPR

Health and Food safety

Security Guard License

WHMIS



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