Project Manager Technical Sales
Resume:
SIHLE LUSIZI
admg2i@r.postjobfree.com
** *********** ********, ********
East London
5201
Date 25/01/2021
To whom it may concern.
I am interested in the position as advertised by your organization. The requirements closely matches my past working experience. Hereby, I have enclosed my resume to provide detailed information on my qualifications and skills for your review.
Throughout my past professional career, I have undertaken various important responsibilities with utmost dedication, hard work and enthusiasm. I have conducted Customer services and Debt Collections along with various other fields. I acquired the following skills after completing my 2 years College Diploma in Travel & Tourism from Rosebank College in Cape Town.
• Sound knowledge of online media advertising.
• Good interpersonal skills and communication skills.
• Exceptional experience in Customer Service
• Ability to maintain good client relationships.
• Sound knowledge in service development.
• Flexible with an ability to adapt.
With an urge to work both independently and well in a team, I am positioned to exceed your expectations with the belief that I could be a valuable asset to your organisation. I look forward to the opportunity to meet with you and further discuss my candidacy in more detail. I thank you for your time and consideration. Yours sincerely,
Sihle Lusizi
Contact Details SIHLE LUSIZI
@ admg2i@r.postjobfree.com
Tel 061-***-****
10 Brittlewood Crescent
Braelynn
East London
5201
Personal Details
Date of Birth: 17/08/1988
Gender: Female
Marital Status: Single
Nationality: South African
Languages: Xhosa (Home Language), English, Zulu, Sesotho, Setswana ID No. 880-***-**** 085
Work Experience
04.11.2019 -17.12.2019 Merchants iiNet Campaign
Customer services
Technical Support (Assisting with fixing internet service, Wi-Fi, Satellite and NBN service for Australian residents)
Inbound and outbound calls with clients
Updating customer/client details
Assisting customers with payment plans, Debit orders Sending out emails
Troubleshooting customers NBN connection failed queries 02.2019 – 07.2019 3i Solutions
Customer Services
Assisting customers with event Tickets
Outbound calls resolving customer queries
Monitoring shipping process & delivery of customers orders Updating and confirming customers details
Responding to customer emails
Investigating event restrictions &validation process of tickets. Monitoring possible fraudulent activities or payment scams when detected. 08.2014 -11.2017 Woolworths Financial Services
Collection Agent
Data capturing and updating details
Adhering customer queries
Escalating fraud cases on accounts
Arranging payments plans
Rehabilitating accounts by prescribing insurance products to assist customers when under financial constrained
04.2014 - 08.2014 ITC Business Administrators
Credit controller
Debt collection
Managing incoming calls
Assisting with customer queries
Sending emails and receiving emails from customers regarding accounts queries 08.2013 – 10.2013 Nimble Call Centre
Collection Agent
Calling customers to collect on behind payment arrangements Setting up debit orders
Issuing Paid up letters
01.2013 – 08.2013 Anthony Richards and Associates
Collection agent
Making out bound calls to customers
Arranging promise to pay
Assuring customers with issuing statements and uploading debit orders Sending payment reminders and emailing paid up letter. 01.04.2011 – 30.11.2012 Interpark
Control Room Operator
Worked as car park camera controller
Assisting customer with Car park tickets over intercoms service . Assisting with finding lost cars with in the Mall parking areas . Issuing and Printing tickets for variety of stores within Willow bridge mall and Cavendish mall.
03.01.2010 – 03.07.2010 Youth Aid
Facilitator
Facilitated life orientation class
Assisting High school pupils about life skill
Teaching about HIV and Aids awareness
And giving to learners about Sex and Peer pressure Education
2005 Luhlaza Senior Secondary School
Matric
Grade 12
Skills
• Sales
• Technical Sales
• Team player
• Target driven and very competitive.
• Client Liaison
• Leadership skill and Goal orientated.
• Ability to adapt to new avenues.
References
Merchants iiNet: Ntombomzi Makeke
Team leader
3i Solutions: Trudel Banounina
Team leader
admg2i@r.postjobfree.com
Woolworths Financial Services: Shaun Mxaku
Team leader
admg2i@r.postjobfree.com
ITC Business Administrators: Sally-Anne
Supervisor
Anthony Richards & Associates: Shumilla Williams
Team leader
Youth AIDS: Phindile
Project Manager
Contact this candidate