Pharmacy Technician Assistant Manager
Resume:
Lamiqua Watson-Jackson
Pharmacy Technician
Los Angeles, CA 90062
**************@*****.***
I would like to obtain a position as a Pharmacy Technician that will enable me to use my strong organizational skills, many years of experience and the ability to work well with people. Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
SMC Pharmacy - Los Angeles, CA
September 2019 to May 2020
My position required customers service calls to handle incoming and outbound calls. Answer any questions or concerns patients may have & assist them in the process of ordering their medication thru mail deliver or local pick up. Process payment & ensure order is accurate. Send refill authorizations to physicians & follow up on the progress. Check inventory for items not commonly dispensed and inform the patient if an order needs to be placed. Give courtesy call to patients when prescriptions have exceeded time length on shelf, and arrange delivery or pickup. Return any inventory to stock that has not been picked up within an alloted time frame.
Assistant Manager
Dollar Mart - Fontana, CA
August 2014 to December 2016
Operate cash register, delegate tasks and schedules to other store employees. Provide courteous customer service. Manage stock and inventory, light phones. Assist customers with questions, concerns or complaints. Process bill pay and money gram. Organize and manage the P.O. Boxes. Maintain an organized, tidy and neat store at all times. Talley up profits for the day and make cash drop at closing. Pharmacy Technician
Kaiser Permanente
February 1999 to June 2014
Accept new and existing prescriptions to be filled or refilled. Answer telephone inquiries. Operate cash register. Perform clerical duties. Measure, weigh or count products and materials. Utilize computers to enter, access or retrieve data. Data entry. Provide courteous customer service. Call physicians for verification on all narcotics and for confirmation to refill any medication that was not maintenance. Typing, managed drug supply inventory and compounding. Effectively resolve insurance rejections and other billing issues. Stock shelves with prescription medications and over the counter merchandise. Properly dispose of all outdated expired medications. Mail any orders that the patient had not been able to pick up. Return to stock all medications that had not been picked up in the allotted amount of time. Maintain a clean and organized work station.
Education
Licensed Pharmacy Technician
American Career College Los Angeles - Los Angeles, CA October 1995 to October 1996
High School Diploma
Centennial High School Compton - Compton, CA
September 1991 to June 1995
Skills
• 10-Key, type 35 wpm, data entry, efficient in medical terminology (10+ years)
• Cash Handling
• Customer Service
• Pharmacy
• Typing
• Inventory
• Time Management
• Pharmacy Technician Experience
• Compounding Medications
• Hospital Experience
• Clinical Pharmacy Experience
• Insurance Verification
• Order Entry
• Pharmacy Technician Experience
• Computer Skills
• Compounding Medications
Certifications and Licenses
Licensed Pharmacy Technician
October 1995 to July 2022
Pharmacy Technician Certification
Additional Information
Certified Pharmacy Technician with 18 years of work experience at a leading national outpatient hospital pharmacy and small community retail pharmacy. Dedicated, hard-working, reliable and accurate professional who delivers courteous, efficient service at all times. Detail oriented and skilled at filling prescriptions, patient care and data entry. Highly motivated with solid foundation in prescription processing, trade and generic names of drugs, pharmaceutical calculation and pharmacy procedures. Committed to quality assurance. Flexibility in scheduling. Conflict resolution ability. Excellent attention to detail. Motivated self-starter. Competent in organizing management skills. Knowledge of medical terminology. Can work with little or no supervision. Can maintain composure under pressure. I am a team player and compassionate about my career.
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