Writer Editor

Neil W. McCaffery

Livonia, MI

**************@*****.*** 313-***-****

OBJECTIVE:

To obtain a part-time position or internship in a managerial position, with potential to lead to a full time position.

EDUCATION:

Wayne State University, Mike Ilitch School of Business Detroit, MI

Bachelor of Science in Business Administration May 2021

Major: Global supply chain management

Schoolcraft College Livonia, MI

Associates of Science in Business Administration May 2019

GPA: 3.5

EXPERIENCE:

Dynamic Business Development Detroit, MI

Customer Service Representation May 2018 – January 2020

Arranged service and sales appointments for customers, along with arranging follow up with professional advisors from the dealership. This taught me to be as concise as possible when delivering customer messages to dealerships.

Provided information for customers on the dealership website.

Provided excellent service by greeting customers, answering questions and addressing concerns.

East Side Mario’s Livonia, MI

Waiter September 2016 – March 2020

Built strong interpersonal and team building skills to be able to deal with a diverse range of customers, managers and colleagues to resolve any issue as fast as possible, which helped me build my interpersonal and leadership skills.

Ensured customer satisfaction by remaining friendly and accessible.

Succeeded in multitasking in a fast paced environment.

Had to learn thorough knowledge of menu offerings, specials, the beer and wine selection and ingredients.

ACHIEVEMENTS:

Schoolcraft Dean’s List May 2018 – May 2019

Wayne State Dean’s List Fall 2019

SKILLS:

Microsoft Office – Word, Excel, Access, Publisher, and Outlook.

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