New Orleans, LA 504-***-**** ****************@*****.***
JEREMY COCO
NOTE: Actively seeking a career opportunity in the Central Alabama/Northern Georgia vicinity for permanent pre-planned relocation.
FACILITIES MAINTENANCE LEADER
BRAND
Dedicated facilities leader with a twenty-four-year history of managing P&L/Capital expenses, helping to increase profit/ROI through persistent troubleshooting and preventative measure implementation that successfully reduces down-time of essential services. Exceling at internal/external customer service, team & vendor relationship management, communication, and problem resolution, along with extensive personal R&M knowledge/implementation. Learning how things fail/succeed and examining the outcome for lessons on solutions/reasoning is a prominent inherent strength.
VALUE
Highly adept at building peak-performing systems/teams with excellent staff development training programs. Experienced in contract negotiations, inventory control, event and project planning/management, brand awareness, budget planning/adherence, along with emergency preparation/managing. Expert in nearly all Microsoft & Mac software suites, several CMMS modules, iOS and Android platforms. Vast knowledge and hands-on experience with R&M of HVACR systems, plumbing, electrical, carpentry, masonry, IT, landscaping, roofing, painting, equipment/electronics; a broad general practical knowledge of nearly all areas of facility management interest – and a desire to readily learn what is required to perform at peak.
PROFESSIONAL EXPERIENCE
Facilities Manager
Southeast Restaurant Group
12/2017 - Current
I manage the facilities maintenance department for a southeast Louisiana franchiser of Taco Bell and TGI Friday’s restaurants. I operate under the guidance of a stellar executive team and supply ongoing support for Quick Service Restaurants & Casual Dining Establishments. I accomplish my responsibilities with a competent team of industry professionals – who along with myself – provide a broad array of solutions for all facility issues. The vendors and I together maintain profitable & safe conditions throughout all twenty-nine units.
Regional Maintenance Manager
Yum Brands, Inc – Taco Bell America
9/2015 – 12/2017
While working for the parent corporation of Taco Bell America; I provide strategic facilities management for twenty-two Taco Bell locations throughout southeast Louisiana. My in-field operations were focused primarily on business continuity which were made successful by proactive repair & maintenance solutions that reduced operational failures. Through my internal actions and vendor sourced solutions I was able to reduce profit loss by way of maintaining productive workplace environments.
Maintenance Supervisor
Shadowlake Management Co.
2/2010 – 9/2015
Throughout the greater New Orleans, Louisiana market I supplied a large composition of repair & maintenance, training, leadership, management support and specific property care for three apartment communities. I built and maintained a capable and competent team of multi-skilled maintenance professionals who along with myself accomplished daily projects with authority and expertise. Consumer driven satisfaction that adhered to budget standards motivated the elevated distinction in our apartment communities.
Stationary Engineer
Corporate Realty, Inc
2/2009 – 2/2010
Working in Downtown New Orleans at the historic Union Passenger Terminal – amongst other locations – I provided repair and maintenance services along with project and renovation oversight/management. Maintaining customer friendly and pleasant occupiable spaces for the public was the primary function of my position. I accomplished my task abiding by detailed protocols that guided the engineering departments daily activities to supply great service to tenant’s and customers alike.
Lead Maintenance Technician
Stream Realty, LLC
2/2007 – 12/2008
Working for a world class DFW, Texas based property management organization I had the support of several industry professionals. Throughout different property assignments I was designated the facilities maintenance coordinator, a repair & maintenance facilitator, vendor manager and emergency protocol administrator. My daily projects thrust me into a series of skill growth opportunities that I have carried to future positions and honed to perfection in several areas – one notable area being vendor management.
NOTABLE COMPETENCIES
Positive P&L performance with ROI focus budget/capital management.
Achieve results with accuracy and precision readily conforming to strict or relaxed tolerances.
Firm strength in negotiating the best terms, conditions and pricing.
Seasoned professional well versed in corporate practices and standards.
Property & emergency management.
Continual vendor productivity/cost effectiveness evaluation and management.
Understand both theoretical and practical concepts.
Anticipate & resolve conflicts by employing strategic plans structured to coordinate effort & team cooperation toward solutions.
Detailed accounting/bookkeeping of department expenditures.
Effectively handle multiple projects of unequal time/attention requirements.
Consumer focused attention to detail.
R&M/Capital project planning, training, administration/completion, and monitoring.
Safety adherence and awareness for team and consumers.
Successfully blend management skills with technical expertise to develop support skills that strengthen the team & organization.
Inventory control system design, application and managing.
Excel in positioning for the future by recognizing the important roles of responsibility, authority & accountability in the present.
REFERENCES
Heather Fowler
Bryan Parker
Melissa Ellison
EDUCATION
Oliver Perry Walker High School 1999 Graduated
Universal Refrigeration
Certification 2010 Certified