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Desktop Support Engineer

Location:
Shimla, Himachal Pradesh, India
Salary:
20000
Posted:
May 15, 2021

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Resume:

NAME Rahul Kumar

Contact me @ +91-882******* /+917*********

E-mail ID: admfuz@r.postjobfree.com/

admfuz@r.postjobfree.com

O BJECTIVE

To join a progressive organization where I can make contribution to the organizational objectives and at the same time ind immense learning opportunities and growth for individual enhancement A CADEMIA QUALIFICATION

TOTAL EXPERIENCE

Working With Blue Star LTD appointed as Desktop support engineer for 2.3 Years. Proile includes providing client companies Day - to - Day Demo for VIPs, Technical ield Support, solution in Hardware and Networking installing, troubleshooting and support. Top Level Coordination, Scheduling & Management of Contents (Ads & movies)downloading via satellites,Team Leader support. INDUSTRY EXPERIENCE

Education Institute/ University Session Remarks

MNA Plush Jetking Institute

(Mumbai)

2016 Master In

Networking

Administrator

Plush

Graduation Himachal Pradesh University 2012-2015 B.A. in Arts Class XII H.S.C. Himachal Board 2011-2012 Arts

Class X S.S.C. Himachal Board 2009-2010 Maths, English, Science, Sanskrit,

Arts, Social Science

Name of

Organization

Project Duration Year Designation

W ORK EXPERIENCE

I Qor Global Service Pvt Ltd

Handling all problems of computer related issues.

Looking after the network and other software issues.

Providing Hardware & Networking solutions to the customer.

Day to Day troubleshooting of the computers.

Solving Printer Related issues.

Assembling the Computer and Servers.

Solving problem related to the modern internet.

Installation of windowsxp/2000/2007/2008/2010 professional/2k3 Server.

Installation of Various software and Peripherals.

Installation of LAN Network Server.

Installing Active Directory, troubleshooting in 2k3 Server.

Create Domain Controller, user, Group, Networking security, IP security and Group Policy Object in windows system.

Solving network hub, switches problem.

Installing IP gateway DNS, FTP, DHCP, IIS, Remote connection in windows. Installing CAT 5 & Coaxial Cable Connector.

Installing LAN Card Drivers.

Installation of V-SAT Tuning & Coniguration.

Create User and group on network in windows and Linux. Installation of Suse Linux Operating System.

Wipro

R esponsibilities:

• Installation & Troubleshooting of - Windows xp, 2007, 2008,2010,, Server 2012,2016, with service Pack.

• Assembling and Maintenance of P.C.

• Installation and Coniguration of Active directory Service in Windows 2007&2010.

• Antivirus, update latest Date Patch, conigure & schedule

• Sound site survey in Cinema s for installation processor, Ampliier

• Cineblaster Applications Installation, DOM Installation, Coniguration, Assembling • Hardware card Installation, DOM Installation, Smart Card Reader, Troubleshooting HDD. • Software BIOS setting, Flash, MSI & Super Micro Motherboard installed various versions installed creating Array and Rebuild array with alt+3. I Qor Global

Service Pvt. Lld.

Technical

Field

Support

Nov 2016 to

July 2018

2 Year Service

Engineer &

Replacement of

Coordinator

Wipro Technical

Support

Dec. 2018

To Present

2.3 years Desktop

Support

Engineer

• Download upload content with USB Hard Disk & Logs.

• Projector lens itting, projector setting, installation, Lamp replacement, DVI-D signal ind.

• V-Sat Installation on the site handling Panasonic, mercury, Morpheus projector. • Managing access to Resources (Identify types of folder, shared folder permission, implement Distributed File system, Identify inheritance permission).

• Security Windows server (security coniguration of a computer, security Policy, conigure auditing of events).

• Managing Remote Desktop Server (conigure Remote desktop, managing remote desktop connection).

• Performing Backup and Recovery (plan backup strategies, Perform backup, Restoring data using the backup utilities, conigure advanced backup and restore option). • Installing Routing and Remote Access (implement Dial up Networking, Identify Remote Access and routing server; implement Virtual Private networking (VPN).

• Installing and Planning Active Directive Infrastructures, Managing disk, Devices and Drivers.

• Managing Access to Resources (Identify types of folder, shared folder permission, implement Distributed File system, Identify inheritance permission).

• Security Windows Server (security coniguration of a computer, security Policy, conigure auditing of events).

• Managing Remote Desktop Server (conigure Remote desktop, managing remote desktop connection).

Maintaining, analysing, testing, and upgrading network and server systems in a 24x7 Environment, providing technical support for networks and applications. TECHNICAL SKILLS

Installing Window XP, Window Vista 7/8/10, Window Server

Installation of Server Roles ADDS, DNS, DHCP and other Roles.

Coniguring Network & Troubleshooting LAN TCP/IP stocks and their functionality. Installation of Hardware Component & Troubleshooting.

2way vast installation troubleshooting.

Site survey in where is system installed UFO Project.

Assigning IP address in all desktop computers.

Cabling, Crimping, and Punching with I/O box testing.

Managing Administrator account and change password & secret code as per instruction given by Sr. AVP.

IT/COMPUTER PROFICIENCY

• Fundamentals of Computer.

• MS- Excel / MS-Word / MS -Power Point.

• Hardware & Networking. Library Managements.

PERSONALITY TRAITS

• Being Punctual and Positive Eyesight towards things.

• Ability to Work in a team.

• Conident and a Quick Learner.

HOBBIES & INTEREST

• Suring IT Devices to get Knowledge.

• Watching Movies Listening to music.

PERSONAL MINUTIAE

• Name : Rahul kumar

• Father’s Name : Ganga Ram

• Date of Birth : 23 Aug 1995

• Nationality : Indian

• Marital Status : Single

• Gender : Male

• Religion : Hindu

• Languages Known : English, Hindi & Pahari

• Permanent Address : Village Janjhail Post O ice, Roprit Teh Sarkaghat, District Mandi, Himachal Pradesh, Pin – 175024.

• Alternate address : Room No.27, Next to Ritvik Fast Food Center Kala amb, Nahan road District Sirmour 173030

DECLARATION

I hereby declare that the above mentioned information and Details are true and correct to the best of my knowledge and belief.

Place : Kala Amb

Date:

( RahulKumar )



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