EDUCATION
College Name:- Bachelor of Commerce
March 2017 to April 2020
[A-IHM (0971) Institute of Hotel Management Agra 282007 Utter
Pradesh, India .]
High School Name:- Intermediate of Commerce (with 62.8%)
March 2015 to March 2017
[Gulab Memorial College Bettiah, West-Champaran, Bihar
845438]
10th from Bihar School Examination Board Patna with
1st devision 64% Marks
WORK EXPERIENCE
REYAZ Holiday inn Chennai OMR IT Expressway (An IHG Hotel) 600041
Tamilnadu, India.
• Guest Service Associate in Food and Beverage Service
ALAM 10th June 2019–06th March 2021
[During my duty time handling guest with smile and serving all of
the guest need in proper SOP on time. I have learned lots of
thing likewise operating Opera system, Handling telephone for
Guest Service Associate room Service for food and beverage orders]
PROFILE Radisson Blu Agra Taj East Gate 282001 Agra Utter Pradesh,
India.
Myself Reyaz Alam is an experienced • Trainee
and highly energetic with 2 year 21st December 2018–31st March 2019
experience as Guest Service [ During at my training time I learned lot of think Like, How to talk
Associate, I'm able to drive profitability with guest, How to Serve food and Beverage to the guest in
improvements through strategic restaurants /Bar, How to keep our area neat and clean, How to
growth, waste elimination and quality wiping Glassware and Silverware etc. Also I learned about Front
Office department Escorting to the guest his /her room,
CONTACT Reservations in system]
PHONE:
+919********* Leisure inn Hotel (A Brand of Stay well Hospitality
Group)Jodhpur 342003 Rajasthan, India.
WEBSITE: • Vocational Training
https://www.linkedin.com/in/reyaz-
alam-b74011181 17th June 2018 to 17th August
EMAIL: [Basic things learned about hospitality industry and preferably
admfcd@r.postjobfree.com about food and beverage service department]
SKILLS
• Ability to work effectively under time pressure and for
long and extended hours, Multitask
• Diligence and dedicated to work
• A good memory and an eye for details
• Vast knowledge of different wines and spirits
• Ability to understand different kind of people
• Great Sensitivity to the need of others
• A friendly, Cheerful and Polite Attitude
• Experience in preparing Coffee, types of Mocktail and
Cocktail
• A strong passion to ensure customer satisfaction
Language:-
• English (Speak,Read,Write)
• Hindi (Speak, Read, Write)
• Urdu (Speak, Read, write)
• Arabic (Read, Write)