Housekeeping Management
Resume:
Siddharth Rawat
*********@*****.***
Objective:
I want to assist in the growth of the organization I am associated with as well as grow personally by continuous learning and development.
Experience:
12years
Employment Background:
Housekeeping Manager- JMD MEGAPOLIS, Gurugram- (2/2/2018 to 16/9/2020)
1.Ensure the highest stands of cleanliness, safety, and professionalism are continuously demonstrated by all team members as per the established standards and procedures.
2.Recruit, interview and hire new staff members.
3.Prepare and maintain annual budget.
4.Maintain supplies and inventory.
5.Ensure proper usage and maintenance of all equipment.
6.Build and maintain collaborative relationships with all business partners, customers and clients.
7.Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
8.Performance Appraisal/ Management of the staff in the department.
9.Ensure the service standards regarding cleanliness, amenities and maintenance in rooms and public areas are adhered.
10.Facilitate learning and development for all the team members of the department.
11.Roster allocation for staff.
Housekeeping Executive- Ibis Aero City, New Delhi- (29/3/2016 Till 28/1/2018)
1.Overall responsibility of the assigned floors / Public Areas / Desk.
2.Responsible for maintaining stores, making requisitions, etc.
3.Handling guest requests, complaints and maintaining feedback.
4.Maintenance of lost and found.
5.Coordinating with engineering department for pending maintenance.
6.Assist the Executive Housekeeper in planning and budgeting the revenues and costs for the Housekeeping department.
7.Staffing and scheduling of the department and allocation of duties.
8.Conducting Training for team members and new joiners.
Housekeeping Supervisor- The Park Hotel, Delhi- (27/9/2010 Till 24/3/2016)
1.Supervise and direct the daily activities of all Housekeeping staff.
2.Manage the inventory of supplies, linen and equipment and maintain their records.
3.Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
4.Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc.).
5.Co-ordinate with the Front Office department on releasing of rooms and special guest requests (hard board, flower arrangements etc.).
6.Ensure good physical upkeep, condition of guestrooms and various housekeeping equipment and Co-ordinate with the Engineering department for the repairs and maintenance.
Team Member- Ista Hotel, Bangalore- (16/6/2008 Till 9/9/2010)
Industrial training- The Park Hotel, Delhi
Computer Knowledge:
1.Proficient in Opera, triton, Prolific and Lotus Notes.
2.Thorough knowledge of MS Word and Power point.
Personal Details :
Father’s Name: Mr. V.S. Rawat
Mother’s Name: Mrs. Manjula Rawat
Date of Birth: 21.02.1986
Permanent Address: 65, Shakti Vihar, Phase-2,
Majra, Dehradun – 248001.
Uttarakhand (India)
Nationality: Indian
Gender: Male
Marital Status: Married
Language Known: Hindi, English
Qualification:
1. Bachelor of hotel management from Ram Institute of Hotel Management & catering technology, Dehradun
2. 10+2 from Hindu National Inter College in 2003.
3.10th from Hindu National Inter College in 2001
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