Customer / Chat / Email / Administrative Support

Work Experience

Customer Support /// ****-> Now

Company: Everise.

****- ******* – Humana: Process Prior Authorizations (PA) and Medical requests for Humana Healthcare members and providers. 2017-2018 - T-Mobile: Provides technical support for T-Mobile subscribers, managing accounts, payments, inquiries and requests. IT Instructor for SHS /// 2016-> 2017

Company: STI College Zamboanga.

Teaching Basic Programming and IT related subjects to Senior High school students.

Accounts Executive /// 2012 -> 2013

Company: SkyCable Zamboanga.

Review cable line applications, support for existing subscribers and product promotions.

Education

Tertiary /// 2008-2014

Western Mindanao State University

Bachelor in Science in Computer Science

High School 2 /// 2003-2007

Pilar College Zamboanga

SUMMARY

Customer service representative with over 5+

years of experience working on one of the

leading business process outsourcing

companies. Handling 100+ requests/ tasks each

day with zero to minimal errors and always on

the list of top-ranked productivity associates

every month.

Trained to manage multiple tasks efficiently, fast learner, and have a strong work ethic.

EXPERTISE

Graphic Design:

Video Editing:

Google Suite:

Customer Support:

Virtual Assistant:

Nur-Rashid Dioneo Bawari

#1306 J.Ramos St. Ibayo Tipas, Taguig City 1630

Phone: +63-935-***-**** email: **********@*****.*** Administrative

Support:

Contact this candidate