Manager Coordinator
Resume:
Robert Clark, CRC
Minneapolis, MN *****
******.*********@*******.***
Linkedin.com/in/robert-clark-crc
Education
Master of Science (MS), Vocational Evaluation and Rehabilitation Counseling University of Wisconsin-Stout, Menomonie, WI
Bachelor of Social Work (BSW)
University of Wisconsin-Superior, Superior, WI
Certifications
Certified Rehabilitation Counselor (CRC)- License 00111980 Expiration 10/2024 Professional Vocational Evaluator (PVE424
Notary Public
Certified with Administering Psychometrics
Experience
Rose International/Minnesota Department of Health Minneapolis, MN 7/2020 – 3/2021 COVID 19 Investigator/Crisis Counselor
Contacted individuals and families who tested positive for COVID 19 and interviewed these individuals regarding contacts, and coached on quarantine and isolation guidelines. Crisis counseling for hospitalization and death cases.
Cigna Corp., Minneapolis, MN 5/2015 – 5/2019
Vocational Rehabilitation Case Manager Senior Analyst Implemented and maintained cost effective rehabilitation program; provided consultation and counseling services.
• Coordinated a wide range of services to return disability claimants to gainful employment. Exceeded 14 return-to-work goal per month. Averaged 19 return-to works per month (135% of goal).
• Handled more complex cases to provide medical, vocational, financial and behavioral needs assessment.
• Proposed cost effective vocational rehabilitation plan and implemented plan to successful completion.
• Interacted with physicians, medical providers, claimant and employer to transfer knowledge and expertise of assessments, occupational analysis, and labor market information research and analysis.
Viking Corporation, Eden Prairie, MN 5/2015 – 4/2017 Accounts Manager – Subrogation Collections
Managed a charge-off credit portfolio; arranged collection and collection actions of delinquent accounts; advised consumer of fees and derogatory credit remarks as a result of the debt; processed credit bureau updates; scheduled liens and garnishments.
• Met goals by 160% in collections per month (~ $30K - $65K per month) for damages to rental cars.
State of Wisconsin, Eau Claire, WI 8/2015 – 3/2016 Vocational Rehabilitation Counselor
Robert Clark 612-***-**** Page 2
Managed a caseload consisting primarily of individuals experiencing chronic and persistent mental illness.
• Conducted preliminary assessments; coordinated diagnostic and evaluation services; requested medical and psychiatric records to determine eligibility; oversaw case process; placed individuals on the job that ensured long term meaningful employment outcomes.
• Closed > 40 cases per year, which was above the goal of 26 per year. Clark Voc-Eval Associates, Tampa, FL 2/2012 – 8/2015 Vocational Expert Consultant
Conducted comprehensive vocational evaluations, situational assessments, and work site evaluations; psychometric testing; administration of work samples / additional assessments; identifying viable job goals for individuals; working with state VR consumers, workers’ compensation consumers, personal injury consumers, and social security disability consumers.
• Generated between $125-140K per year for analytical services rendered. The Diversity Initiative, Tampa, FL 2/2011 – 2/2012 Vocational Evaluator
Conducted comprehensive vocational evaluations, situational assessments, and work site evaluations; psychometric testing; administration of work samples / additional assessments; identifying viable job goals for individuals; working with state VR consumers, workers’ compensation consumers, personal injury consumers, and social security disability consumers. Florida Division of Vocational Rehabilitation, Tampa, FL 6/2006 – 2/2011 Vocational Rehabilitation Consultant
Managed a case load consisting primarily of individuals experiencing chronic and persistent mental illness. Conducted preliminary assessments; coordinating diagnostic and evaluation services; requesting medical and psychiatric records to determining eligibility; overseeing case process; placing individuals on the job; followed-up to ensure long term meaningful employment outcomes.
Additional Relevant Experience
USBank, Minneapolis, MN – Reserve line Collections Ameriquest Mortgage Company, Apple Valley, MN – Account Executive Viking Corporation, Eden Prairie, MN – Account Manager HRC, Superior, Wisconsin – Community Support Coordinator Voc-Eval Associates, Hales Corners, WI – Vocational Evaluator Robert Clark 612-***-**** Page 3
University of Wisconsin-Stout, Vocational Rehab Institute, Menomonie, WI – Graduate Assistant / Vocational Evaluator
DRCC, Minneapolis, MN – Program Coordinator
Volunteerism Additional Information
• Special Olympics Coach
• Completed Graduate Thesis on Psychometric Testing (contributed to the text book, Psychometric Testing in Vocational Rehabilitation)
• Intermediate Sign Language
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