GLORIA ARROYO
Carson City, NV 213-***-**** **************@*****.***
OBJECTIVE
I am a graduate student with a Bachelor’s in Marketing who wants to pursue a full time opportunity as an Entry Level Marketing Associate. I have five years of working experience doing customer service within the health and beauty industry. My goal is to branch out into a different field and utilize my current skills to a new level.
EXPERIENCE
SuperCuts
Customer Service Rep February 2016- Present
Established relationships with new and existing customers when it comes to receiving services within their hair
Performed duties that would include selling and promoting our products
Collected data from customers in regards to how to improve day to day operations Collaborated with management when developing a plan to increase revenue and sales Answering phone, booking appointments, and welcoming customers into the salon
EDUCATION
University of Nevada, Reno- BS in Marketing 2016-2020
SKILLS
5 years of customer service, team-player, able to work with others
Fluent in Spanish
Decision making, able to multitask in fast paced environment
Attention to detail, creative individual who is a self-starter 2