PANKAJ KUMAR BHATT

VILLAGE AND POST-MALETHA

TEHSIL-DEVPARYAG

THANA-KIRTINAGAR

TEHRI GARHWAL

admf39@r.postjobfree.com

Mobile: +91-945*******

+919*********

Professional Synopsis: A career span of more than 12 years with exposure to Operations,sales & Customer Service in Insurance, which includes specilazation in Agent Servicing, New Bussiness Operations & MIS, Customer Service, Compliance, Audit & Risk. An enriching experience with various assignments characterized by inter/Intra functional skills.

Areas of Expertise

Customer Service Management

Complaint Handling & Resolution

Branch Operations Management

Inventory Management

Claims Management

Facility Management & Supervision

Persistency & LIMRA

Teambuilding & Training

Audit & Risk Management

Professional Experience

SBI LIFE INS.

STATE BANK OF INDIA December/2019 to june2020

Senior Business development excutive

Dehradun uttrakhand

•Business built up from branch level

•Promoting business through branch level

•Customer briefing company best products

•Customers training at branch level

•Relations built office staff and HNI customers

•Emotional touch relationship with customer

•Relationship build stronger with customer

•Insure all things clear to customer with product

Professional Experience

IDBI Federal Ins. JULY/2018 to Dec 2019

IDBI BANK

Senior Relationship Manager

RISHIKESH.TEHRI.PAURI.UTTARKASHI

RUDRAPRYAG.GOPESHWAR

•Business built up from branch level

•Promoting business through branch level

•Customer briefing company best products

•Customers training at branch level

•Relations built office staff and HNI customers

•Emotional touch relationship with customer

•Relationship build stronger with customer

•Insure all things clear to customer with product

PNB MET Life Ins. Jan/2018 to JULY2018

PUNJAB NATIONAL Bank Ltd.

Senior Relationship Manager

RUDRAPUR.SITARGANJ.KHATIMA

Business built up from branch level

•Promoting business through branch level

•Customer briefing company best products

•Customers training at branch level

•Relations built office staff and HNI customers

•Emotional touch relationship with customer

•

•Relationship build stronger with customer

•

•Insure all things clear to customer with product

RELIANCE Life Ins JUNE/2016 toDECc2017

Business Development Manager

Agency channel

Rudrapur udham singh nagar

•BDM at agency channel

•Business built up form agency channel

•Promoting business self

•Customers briefing company best products

•Customers training at branch level

•Emotional touch relationship with customer

•Relationship build stronger with customer

•Insure all things clear to customer with product

ROCKET RIDDHI SIDDHI LTD

FEB/2007to JUN2016

H.R.EXCUTIVE

(Jul 2010 To date, RUDRAPUR Location)

Promoted to Branch service officer position to train and supervise Operation Executives. Foster an environment in which Customer enjoys high levels of service and employees are motivated to deliver top performance. Manage back-end operations to ensure friendly and efficient transactions at checkout. Selected Contributions:

•Maintain employee leave and attendance

•Maintain employee ESI.PF.OTHER WORKS

•MAINTAIN CANTEEN, SECURITY.AND OTHER PERSONAL WORK

•MAINTAION EMPLOYE GATE PASS,FACTORY VEHICLE OUT GOING

•MAINTAIN LOCAL PURCHAGING,CAIRING GUST HOUSE

H.R.ASSITANT FEB/2007 to Jun 2010

•MAINTAIN WEIGHT BRIDGE

•EMPLOYEE ATTENDENCE. LEVE.SECURITY,CANTEEN

•CLENING FACTORY PRIMISE.AND CANTEEN AREA

MAINTAIN EMPLOYYE FOOD TEA AND OTHER CANTEEN FACILITY

•MAINTAIN EMPLOYEE RECORD

MBA HR SIKKIM UNIVERSITY

2012

PGDCA GARHWAL UNIVERSITY

2002

MA GARHWAL UNIVERSITY

2001

B.A GAHWAL UNIVERSITY

1999

Intermediate UP Baord

1996

Highschool UP Baord

1994

•Computer skills: Completed Tweleve months Computer Course from CICA Academy to attain knowledge of Advance Ms-Office (Word, Excel, PowerPoint, MS-Access),

Personal details-:

Father -: Sri A.M.BHATT

D.O.B.-: 05.08.1975

Marital Status -: Married

Religion -: Hindu

Hobbies -: Reading Books, Playing Cricket

I, PANKAJ KUMAR BHATT, do hereby declare that all the information is true.

Thanks.

Yours truly,

(PANAKJ KUMAR BHATT)

Date:

Contact this candidate